Fletcher Jones Imports - Service Center

Always a nice experience As usual going to FJ is quite the post over experience. Always professional, warm and personable. Ryan Cross is the consummate professional and makes As usual going to FJ is quite the post over experience. Always professional, warm and personable. Ryan Cross is the consummate professional and makes you feel like you are important. My car was delivered as promised. I usually try to visit with Aline and Shai, just to say hello. They both made themselves available as usual for a social chat. I’m so glad I chose FJ to conduct my business. More

Effortless and Painless Scheduled a service with Ryan and requested a loaner car. I arrived about 5 minutes late but both Ryan and the car were waiting. They said it would Scheduled a service with Ryan and requested a loaner car. I arrived about 5 minutes late but both Ryan and the car were waiting. They said it would be a couple of hours and would be in touch. In 90 minutes, Ryan texted that the car was ready and they had also washed it! Received the link to pay on my phone and did so with ease. Ryan even threw in a $50 coupon so the service was even less than expected :) More

Warranty and Repair Work Jason Cote is my Service Adviser...he and his team are professional, friendly and personable as they performed the necessary work to my car. I appreci Jason Cote is my Service Adviser...he and his team are professional, friendly and personable as they performed the necessary work to my car. I appreciate the genuineness of their effort. I have in my life interacted with many other dealerships but these guys go above and beyond to ensure I am very well taken care of. Thank you! More

John Sarantidis is the best The service and repair was done very professionally. It was laid out very easily from start to end. Thank you very much for helping us The service and repair was done very professionally. It was laid out very easily from start to end. Thank you very much for helping us More

Great service all round Great customer service , I never have to worry about anything always been taken care of never had an issue in any department Maxine Chris M and Dennis Great customer service , I never have to worry about anything always been taken care of never had an issue in any department Maxine Chris M and Dennis are amazing ! Thank you for taking such good care of me . More

Love Ryan cross Excellent customer service . Ryan is very helpful and a super nice guy ! Repairs handled in a timely fashion . Very happy . Appreciate the loaner ca Excellent customer service . Ryan is very helpful and a super nice guy ! Repairs handled in a timely fashion . Very happy . Appreciate the loaner car too ! More

Car serviced by Fletcher Jones imports My car was in for routine maintenance, John Sarantidis has been my service advisor for many years and he has always been very helpful. Most of all he My car was in for routine maintenance, John Sarantidis has been my service advisor for many years and he has always been very helpful. Most of all he is very knowledgeable, courteous and professional More

Exceptional Love Mel Myers and Dave fast, they are always do accommodating and they bend over backwards. You are lucky to have them. They are fabulous! Love Mel Myers and Dave fast, they are always do accommodating and they bend over backwards. You are lucky to have them. They are fabulous! More

Excellent Service Josh was the perfect service writer. He was informative, gave me options, pricing, and all went exactly as discussed. Couldn't ask for more! Thanks Josh was the perfect service writer. He was informative, gave me options, pricing, and all went exactly as discussed. Couldn't ask for more! Thanks again!!! More

Great customer service Just purchased a certified pre-owned. Salesman said they would fix the few items that were bad and they did. Excellent service and attitude. Would str Just purchased a certified pre-owned. Salesman said they would fix the few items that were bad and they did. Excellent service and attitude. Would strongly recommend this dealership! More