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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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November 16, 2021

Dave from Service department is awesome. He will go extra mile to make sure his customers is being taken care of! I’m one happy customer for sure. More

by Dakkilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
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Nov 17, 2021 -

Fletcher Jones Imports responded

Hello Dakkilaw, Thank you for coming in! We're so happy your experience with Dave went well, we always aim to give our guests the best service. We look forward to having you back! Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

David Miller was excellent, took care of my issue with professionalism. Had me in & out More

by Rickspielberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Rick, Thank you for coming in! We're so glad to hear your visit with David went well. We are excited to serve you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

Dave Miller always goes above and beyond - and pays attention to details. Always makes you feel welcome More

by Vdelcampo21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and taking the time to work with Dave. We're so glad you had such a great experience and felt welcomed. We want you to always feel at home with us to make every visit as amazing as it can be. Best, Your friends and family at Fletcher Jones Imports

November 13, 2021

Fletcher Jones Imports never fails to impress! The very best Mercedes Dealership on the Planet!! More

by bill60521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doris Newton, LaRoyne Brown
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Nov 15, 2021 -

Fletcher Jones Imports responded

Hello Bill! Thank you so much for coming in and working with us! We're so glad to hear that you had a wonderful experience. We look forward to having you again! King regards, Your friends and family at Fletcher Jones Imports

November 12, 2021

The pick up and delivery service is terrific. Just what I needed for my busy schedule! More

by Jeany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren, Dave Miller
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hello Jeany, We're so glad to hear that your pick up and delivery went smoothly! We love being able to accommodate our guests when they're as busy as you are! We look forward to serving you again. All the best, Your friends and family at Fletcher Jones Imports

November 12, 2021

John, our we service advisor was very knowledgeable and friendly. He also kept us informed i throughout the process. More

by Elkhippo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Clough
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi ElkHippo, Thank you for coming in for service. We're so glad your time with John went well and that he kept you updated the whole time. We love for our guests to always be in the know so no one is ever left with questions unanswered. We look forward to serving you again! Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Danielle Kerley always goes above and beyond when servicing my car and keeping me updated on the status!!! More

by Mercedes 300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Report | Print
Nov 12, 2021 -

Fletcher Jones Imports responded

Hi there! Thank you for coming in and working with Danielle! We're so glad to hear that your visit went well and you were kept updated. We love to make sure you're up to date on everything so you know exactly what's going on! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Attended to by the dealership service(Dennis Eich)as soon as a got to the service area. My first time and am really impressed with everything from dropping, the lounge area up to my checking out at the cashi More

by guideng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 15, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for service. We always try our best to make sure every guest is welcomed warmly and that we are efficient as we can be. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 12, 2021

Very professional and fast service. Jolene was helpful and she communicated very well. The loaner department was also friendly and fast. More

by x4sinyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
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Nov 12, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming into service and taking the time to work with us. We're pleased to hear that your experience with Jolene went well! We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 11, 2021

Very friendly and courteous staff and willing to help and solve the problem. And also very nice More

by Ediceburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Wolff, Dennis Eich
Report | Print
Nov 11, 2021 -

Fletcher Jones Imports responded

Hi! Thank you for coming in and taking the time to work with us. We are so glad to hear your service reservation went well. We look forward to assisting you again in the future. Best, Fletcher Jones Imports

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