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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews

1,537 Reviews of Fletcher Jones Imports - Service Center

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May 13, 2018

Recommandation Great, on time, helpful and keeping me updated to the progress of the service. John and Team did a great job as always. Great job More

by MW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Babin, John Sarantidis
May 14, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your feedback and are so pleased to see that John and our service team provided both you and your vehicle with excellent service and care. As always, please feel free to reach out to us if we can ever assist you further. -Azalea Hann, Client Relations Manager

May 13, 2018

Better customer service They did not treat us like we were crap as did the Henderson location. They took care of us like customers should be taken care of. More

by My MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 14, 2018 -

Fletcher Jones Imports responded

Hi, Thank you for taking the time to share a review. We apologize for the elements of your visit at Henderson that did not meet your expectations. We would like the opportunity to have you speak to the respective parties to hear about your experience. I can be reached directly at 702-364-2877. Tashi Scott - Guest Experience Advisor

May 12, 2018

Excellent service Josh Sutton provides excellent service. He is very responsive over text, call and e-mail. I highly recommend him. Throughout all the years in working More

by nevadastupak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton
May 14, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. It is so wonderful to see that Josh continues to excel and exceed your expectations of a quality service experience. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 11, 2018

Service - Service A for my Mercedes E320 My service was exceptional. My service advisor, Cal Granieri, was beyond exceptional. He and the rest of the team at Fletcher Jones are true assets More

by MercedesGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Granieri, Service Advisor
May 14, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback with us. We are so happy to hear that Cal and our team provided you with an unforgettable experience during your very first visit here. We look forward to working with you again in the future. -Azalea Hann, Client Relations Manager

May 11, 2018

Customer service Easy to schedule my car for maintenance. I emailed my service rep and was called to schedule an appointment. Was handled very professionally. They w More

by zpatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley, Joseph Martinez
May 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is so wonderful to see that your recent service visit with us was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 10, 2018

25k Service My GL350 was serviced well and on time. The shuttle service was also great. John called me after 3 hours and reviewd to me what was done to the vehicl More

by Didgl350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for sharing some feedback. Our team was happy to hear that your recent service visit was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 10, 2018

Best Mercedes dealer in town My service advisor Cal the best....knowledgeable, professional and listens to what I have to say😁Thank for taking care of my AMG. Pleasure to do busi More

by AMGlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal
May 11, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. It is a great pleasure to see that Cal continues to provide you and your vehicle with exceptional service and care. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 09, 2018

Excellent Service Ive got John and Jose helped me yesterday and they are the best people coz theyre always giving me an excellent service. Love coming on this dealershi More

by Timbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Hollywood, John Sarantidis
May 10, 2018 -

Fletcher Jones Imports responded

Hello Tim, Thank you for your feedback. It is amazing to hear that our team continues to deliver an incredible service experience with every visit. We look forward to seeing you next time. -Azalea Hann, Client Relations Manager

May 09, 2018

Great services No hitches. Very smooth. Great communication via phone and text. I always have good experiences when I take my cars here. Everyone is friendly and p More

by Marc B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 10, 2018 -

Fletcher Jones Imports responded

Hello Marc, We appreciate your feedback and are so pleased to hear that your experience working with our service team continues to be exceptional. As always, please feel free to reach out to us if we can assist further. -Azalea Hann, Client Relations Manager

May 08, 2018

Quick tire change Professional and quick service. Dave Fast is all the time friendly and helpful. He all the time is providing advices. Good experience with Fletcher Me More

by PeterLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fast
May 09, 2018 -

Fletcher Jones Imports responded

Hello Peter, We truly appreciate your feedback and are so pleased to see that Dave continues to deliver an excellent service experience with every visit. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

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