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Fletcher Jones Imports - Service Center

Las Vegas, NV

4.9
1,537 Reviews
Call Service Center (702) 364-2700

1,537 Reviews of Fletcher Jones Imports - Service Center

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November 20, 2021

Great service & love my advisor John Clough! The shuttle is awesome too! Car wash was a bonus too! More

by bethshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for coming in! We're so glad you had an amazing experience with John and the team! We're so glad you were able to take full advantage of all our accommodations! We look forward to seeing you again soon. Best, Your friends and family at Fletcher Jones Imports

November 20, 2021

Great dealership. Very friendly and accommodating. Service rep Dave Miller great to deal with. Shuttle drivers Mark and Danny professional and prompt. More

by DEBBIE12258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you so much for coming in and working with Dave! We're so glad to hear that your whole experience from service to shuttle was great! We look forward to having you again. Best, Your friends and family at Fletcher Jones Imports

November 19, 2021

We were visiting from out of town and everyone worked hard to get our car repaired within 24 hours so we could get on the road. Excellent service by all. More

by Pachadoc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Report | Print
Nov 20, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in! We're so glad we could get you back on the road safely and quickly for you to finish your trip. If you're ever in the area again we'd be happy to serve you again! Best, Your friends and family at Fletcher Jones Imports

November 18, 2021

The service and accommodations were extraordinary!!! When we look to buy another Mercedes in the future, we will definitely go to Fletcher Jones!!! More

by wbailey9922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 18, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with us! We are so pleased to hear of your amazing experience and look forward to having you in again! Best, Your friends and family at Fletcher Jones Imports

November 18, 2021

As always, this dealership is the best in Las Vegas. From the time I scheduled my appointment to the time the vehicle was delivered. All personnel involved from the service advisors, Jolene and Laroyn More

by Jesse Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson, LaRoyne Brown
Report | Print
Nov 18, 2021 -

Fletcher Jones Imports responded

Hi Jesse, Thank you so much for coming in and working with us. We're so glad your experience with Jolene and Laroyne went well! We are okeased we could accommodate all your needs to make your visit as simple and easy as possible. We look forward to serving you again. Best, Your friends and family at Fletcher Jones Imports

November 18, 2021

The service team were very accommodating with my schedule and picked up ad return as promised. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Jimerson
Report | Print
Nov 18, 2021 -

Fletcher Jones Imports responded

Hi Bob, Thank you for working with us. We are so pleased we could accommodate all your needs. We look forward to assisting you again. Best, Your friends and family at Fletcher Jones Imports

November 17, 2021

Dennis my service advisor is the best in the game. Kept me posted throughout the whole process and provided exceptional service. Truly a pleasure working with. More

by ysuphan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 17, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with Dennis. We're so pleased to hear of your experience. We love keeping you updated so there's never any confusion on what's going on and that you're always updated. We look forward to assisting you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 17, 2021

Customer focused. Dave M. from service made sure the issue was solved, Very pleased with the expedient service More

by B.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Report | Print
Nov 18, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in and working with Dave! We're so thrilled to hear about your amazing experience and we look forward to assisting you again. Best, Your friends and family at Fletcher Jones Imports

November 17, 2021

I've brought by cars to FJMB for years. The service is always fast and fair. Dennis Eich is a real asset to their staff. More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Report | Print
Nov 17, 2021 -

Fletcher Jones Imports responded

Hello! Thank you for coming in for years! We are so glad to have kept you happy and having you return. We always strive to be the best to make sure every guest gets everything they need. We look forward to serving you again in the future. Best, Your friends and family at Fletcher Jones Imports

November 16, 2021

First time in this dealership and I am satisfied. Keep up the excellent customer support ! More

by Loka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaRoyne Brown
Report | Print
Nov 17, 2021 -

Fletcher Jones Imports responded

Hi Loka, Thank you for taking the time to come in! We're so glad you had an amazing experience. We look forward to assisting you again. Best, Your friends and family at Fletcher Jones Imports

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