445 Reviews of Fletcher Jones Audi - Service Center
Service was exceptional. Andrew was very informative and responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you responsive. Took time to explain service being done and explain the process of audicare maintenance schedule. Thank you More
I worked with Tony yesterday and his communication and professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enj professionalism were SUPERB! I used to dread taking my car in for service before buying my Audi Q7 from Fletcher Jones--now it is a pleasant and enjoyable part of my day. Who knew? More
I drove in, there was someone waiting for me. Received my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replac my loaner car quickly. There work was performed in a timely fashion. I took advantage of the $195 deal on Detailing and I had to have a tire replaced. I picked my car up the third day and I don’t have any complaints. More
Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More
My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More
Amazing service as always! Big shoutout to Erick Lopez and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. More
Andrew is great! Despite purchasing at Audi of Westmont, the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. More
Service team is always great. Easy to set an appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. More
I am so happy that Fletcher Jones was the dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that dealership/service department to service my vehicle. Even though I didn't purchase from here, the service that I receive each time makes me know that if I ever purchase again, it will be from here. My service associate, Andrew Berk, was great. He went above and beyond to ensure that my vehicle was serviced with the highest quality. Thanks again. More