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Fletcher Jones Audi - Service Center

Chicago, IL

4.5
445 Reviews
Call Service Center (312) 628-4300

445 Reviews of Fletcher Jones Audi - Service Center

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November 02, 2021

I was very happy with my service at Fletcher Jones. Andrew Berk was very helpful and accommodating. When I left the service center it was raining and I noticed the windshield wipers were not operating More

by ronjaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 04, 2021 -

Fletcher Jones Audi responded

Hello Ronjaco! We take great pride in serving our guests well and pleased to know you have wonderful team members like Andrew Berk to assist you in the care and maintenance of your vehicle. We couldn't be more are grateful to have earned your business and delighted to have you as a valued part of our Fletcher Jones family! Take care, Your friends and family at Fletcher Jones Audi

November 01, 2021

Quick, fast, and convenient service. Everyone was nice and took care of me right away. More

by Chutchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Nov 01, 2021 -

Fletcher Jones Audi responded

Hi Chutchen, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

October 30, 2021

Well received when I arrived and Servando came and explained what was going on each step of the way. More

by JMack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando Lopez in Service , Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
Report | Print
Oct 31, 2021 -

Fletcher Jones Audi responded

Hello JMack! Thank you for taking the time to come in. We're pleased to know the experience went well and Servando was so helpful. Best, Fletcher Jones Audi

October 20, 2021

brought my vehicle in for some calibrations that were needed and received back as promised cleaned and waiting in service drive when i arrived thank you More

by m1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 20, 2021 -

Fletcher Jones Audi responded

Hi M1208, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Audi

October 19, 2021

I have never been disappointed by the service at Fletcher Jones Audi. Jared, my service rep, is great to talk to, knows his stuff, and works hard to make sure the work is done well and at an appropriate tim More

by rrg1530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Report | Print
Oct 19, 2021 -

Fletcher Jones Audi responded

Hi Rrg1530, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jared. It brings us so much joy hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

October 17, 2021

They took care of me from the second I walked in the door until I picked my car up. My technician knew the car well, which is important to me. Loved the Uber pick up. Video inspection was great. Car was More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Report | Print
Oct 17, 2021 -

Fletcher Jones Audi responded

Hello Chris! Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know that you enjoyed the video inspection as well as the Uber service. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Audi look forward to welcoming you back for all of your Audi needs. Take care, Your Friends and Family at Fletcher Jones Audi

October 10, 2021

I’m very well pleased with my purchase at Fletcher Jones Audi dealership & service center. More

by Triphopgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce
Report | Print
Oct 11, 2021 -

Fletcher Jones Audi responded

Hi Triphopgc, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Fletcher Jones Audi take great pride in serving our guests well and we are grateful to have earned your business. Thank you for allowing our team the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

October 08, 2021

I was checked in quickly. Jared was very helpful through the process. Very happy customer here. More

by david_moy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Report | Print
Oct 08, 2021 -

Fletcher Jones Audi responded

Hello David_moy, It's really rewarding hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Audi

October 02, 2021

I think the service was very good. The same service cost much more than last year. But it was a very thorough job. Thank you. More

by michael.l.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 02, 2021 -

Fletcher Jones Audi responded

Hello Michael.L.Simpson, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

September 30, 2021

It was excellent service and would definitely use it again. Thanks for the help and would recommend my colleagues. More

by vkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 01, 2021 -

Fletcher Jones Audi responded

Hi Vkumar, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Well Wishes, Your Friends and Family at Fletcher Jones Audi

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