Fletcher Jones Audi - Service Center

Repair tht keep my car over 4/weeks I'm definitely upset with service with no customer satisfaction, There is host of things why I'm feeling as such 1. Check engine came on = 8 cylind I'm definitely upset with service with no customer satisfaction, There is host of things why I'm feeling as such 1. Check engine came on = 8 cylinder misfire 2. Scratches on driver side quarter panel 3. Over spray all over car = had to get entire car clay bar to remove over spray and buffed 4. Oil and grease all over driver side seat and door panel. 5. Engine compartment full of dried up antifreeze residue with white stains every where 6. I still smell antifreeze burning I've been a customer over 10 years with fletcher jones , it's sad that you all let me down , when I put so much trust in you all to provide excellent service. When I know that you all are more than capable, something happen and I'm not pleased with changes for customer service.keep in mind my car was there over 4/ weeks just to replace intake runners and lower control arms More

great customer service Jon was incredibly friendly and efficient and ensured it was a seamless process. What could have been time consuming and burdensome was totally frict Jon was incredibly friendly and efficient and ensured it was a seamless process. What could have been time consuming and burdensome was totally frictionless. He is an exemplary employee. More

Great experience with excellent service deals. My experience was great. The service took a while but I was frequently checked on with updates on my vehicles status. I was also informed of my vehicl My experience was great. The service took a while but I was frequently checked on with updates on my vehicles status. I was also informed of my vehicles service history without asking, which was great. Although the service that needed to be done on my rear fog light was unable to be completed. I was informed that the part had been ordered and I would be made aware as soon as it was available. Overall a great experience! More

Awesome experience every time I've leased an Audi q3 through fletcher jones for the last two years, and every time a service issue arises, it's dealt with in the most professional I've leased an Audi q3 through fletcher jones for the last two years, and every time a service issue arises, it's dealt with in the most professional manner possible. Even though my last visit determined a part would have to be ordered and a subsequent appointment would be necessary, Gerardo and the service staff was very mindful of my time and got me in and out as soon as possible. More

FJ Audi for the win FJ Audi service for the win. From scheduling, drop off, shuttle use, status updates, and overall repairs FJ Audi always makes it right and follows th FJ Audi service for the win. From scheduling, drop off, shuttle use, status updates, and overall repairs FJ Audi always makes it right and follows through. Been working with Tim for many years as well. He's always professional, pleasant, and prompt. Would recommend FJ Audi to anyone looking to buy or have service. Their facilities, staff, and service are top notch. More

Good Service The maintenance that I needed was done in a timely manner. Please limit your attempts to upsell additional car maintenance items to your customers bec The maintenance that I needed was done in a timely manner. Please limit your attempts to upsell additional car maintenance items to your customers because it becomes a trust issue. More

Very good service Very good mechanics and service, i was very satisfied with doing Bussines with william and andrew in service, and i will come back again with my audi Very good mechanics and service, i was very satisfied with doing Bussines with william and andrew in service, and i will come back again with my audi More

Fletcher Jones Audi Rocks!!! Fletcher Jones Audi provides great service and ensures that all concerns are addressed and fixed. They treat their customers in a respectful and profe Fletcher Jones Audi provides great service and ensures that all concerns are addressed and fixed. They treat their customers in a respectful and professional manner. GERARDO NEGRETE, took care of me and provided excellent customer service. He is an asset to the company and one of the reasons I will buy my next Audi from Fletcher Jones Audi!!! Keep up the great work!!! More

Less than 15 minutes in and out Receive a nice lower in less than 15 minutes, and my car was waiting for me when arriving, must have spent less than 20 minutes at the deanship for a Receive a nice lower in less than 15 minutes, and my car was waiting for me when arriving, must have spent less than 20 minutes at the deanship for a schedule maintenance. More

Audi care Jon was very helpful and informative. All done well and on time. Jon stayed in contact. I am totally happy and will. Be back again Jon was very helpful and informative. All done well and on time. Jon stayed in contact. I am totally happy and will. Be back again More