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This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of Fletcher Jones Audi - Service Center
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July 06, 2017
Q5 breaks Been seeing Tim for years now. Trustworthy and reliable, I just call him directly and know that my vehicle will be in good hands. Thanks Tim Been seeing Tim for years now. Trustworthy and reliable, I just call him directly and know that my vehicle will be in good hands. Thanks Tim More
by Mikelevy7
Employees Worked With
Tim Mettille
June 28, 2017
Mr Hoffman did a fabulous Job! Dan Hoffman took excellent care of me . He went way out of his way to make sure the job was done perfectly, which it was. I couldn't have had better s Dan Hoffman took excellent care of me . He went way out of his way to make sure the job was done perfectly, which it was. I couldn't have had better service or have been more satisfied. Experiences like that will not only keep me coming back to Fletcher Jones, but it put me where I can comfortably recommend Fletcher Jones and Dan to family and Friends. More
by Emmett
Employees Worked With
Dan Hoffman
June 22, 2017
Always the best The service here is always on top I coud not thick about going somewhere else I love audi !! They have the best machines in the world and of course is The service here is always on top I coud not thick about going somewhere else I love audi !! They have the best machines in the world and of course is German More
by Josekatty
Employees Worked With
Mandi Kern
June 18, 2017
Professional yet friendly My experience at the dealership earlier today was excellent. The issues that I asked to be addressed was take care off in a timely fashion. I was kept My experience at the dealership earlier today was excellent. The issues that I asked to be addressed was take care off in a timely fashion. I was kept informed about the process of the job by email and text so I can plan my Saturday accordingly. Personal thanks to Gerardo for great service. More
by Mbaumert
Employees Worked With
Gerardo
November 01, 2016
Fast, efficient This was just a recall service so not much to report. Everything went smoothly. Enjoyed the loaner. Thank you and have a good day. Lee This was just a recall service so not much to report. Everything went smoothly. Enjoyed the loaner. Thank you and have a good day. Lee More
by pwhwm-387
Employees Worked With
Tim Mettille
October 28, 2016
It was perfect customer service : fast, responsive, reliable and personalized. Every person I dealt with-- from the scheduler to the car valet treated me like I was a VIP! : fast, responsive, reliable and personalized. Every person I dealt with-- from the scheduler to the car valet treated me like I was a VIP! More
by scohen3725
Employees Worked With
I am sorry to say I do not remember the names of the service personnel.
October 12, 2016
Great Service is great, in and out fast. I love the place. I'm treated very well when I come in Tim Mettille is the greatest. courtesy shuttle are great the Service is great, in and out fast. I love the place. I'm treated very well when I come in Tim Mettille is the greatest. courtesy shuttle are great the people that drive them are the best. More
by Brice1
Employees Worked With
Tim Mettille
October 09, 2016
Great Service & Energy! Audi's new service center is gorgeous! The team there is fantastic! Everyone was very knowledgable, helpful and accommodating. Thank you for making my Audi's new service center is gorgeous! The team there is fantastic! Everyone was very knowledgable, helpful and accommodating. Thank you for making my experience so seamless and positive! More
by Lizk544
Employees Worked With
Lee
October 07, 2016
Best Experience William G. Is the best service coordinator ever. He is polite, friendly and provides timely service updates. The new facility is state of the art. It' William G. Is the best service coordinator ever. He is polite, friendly and provides timely service updates. The new facility is state of the art. It's like it's own little mini town. The amenities were beyond compare, if you had to be serviced through lunch, Fletcher Jones had you covered! Great Experience! More
by Micden23
Employees Worked With
William Gonzalez and Terrence Alexander (Sales)
September 25, 2016
Service- 1st visit This was the first service visit for my new car. The facility was nice, people were great. No problems, everything went smoothly. I look forward to This was the first service visit for my new car. The facility was nice, people were great. No problems, everything went smoothly. I look forward to using the free car wash in the future. More
by Knelson1255
Employees Worked With
Sorry don't remember names
