Back

Fletcher Jones Audi - Service Center

Chicago, IL

4.5
445 Reviews

445 Reviews of Fletcher Jones Audi - Service Center

Sort by
July 27, 2017

Audi A5 10000 mile service They were quick and efficient. Also repaired a leak in my vacuum pump. Tony was very helpful and followed up with any questions I had quickly. More

by Atomkoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 28, 2017 -

Fletcher Jones Audi responded

Hi, We appreciate your 5-star rating and are happy to hear that Tony provided you with an exceptional visit. If we can be of any further assistance please let us know. -Dan Flood, General Manager

July 23, 2017

Excelent Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and r More

by 26Maryjuancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Medina , Clarissa Barrera
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, Thank you for taking the time to leave your wonderful review. We are glad to hear that your experience was efficient from beginning to end. Please let us know if we can assist you further. – Dan Flood, General Manager

July 22, 2017

Great service Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be imp More

by Udeshjha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 24, 2017 -

Fletcher Jones Audi responded

Dear Guest, Thank you for your high ratings and feedback. We appreciate your loyalty and we are currently working on expediting the pickup process. We look forward to improving your next service experience with us. Have a great week ahead! Best, Claire Rocco Guest Experience Advisor

July 21, 2017

Great service I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful More

by Steth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, We appreciate your 5-star rating. We are happy to hear you are enjoying our amenities. Please let us know if we can assist you further. –Dan Flood, General Manager

July 21, 2017

Excellent exeperience Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpf More

by hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, Thank you for your loyalty and for your raving review. We are happy to hear that the whole Fletcher Jones team always provides you with excellent service. Please let us know if we can assist you further. – Dan Flood, General Manager

July 17, 2017

Recall Service Appointment Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport More

by HappyCust1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 26, 2017 -

Fletcher Jones Audi responded

Hi, We are glad to hear that your experience was efficient from beginning to end. We are happy to hear you enjoyed our amenities during your visit. Please let us know if we can assist you further. – Dan Flood, General Manager

July 17, 2017

A6 55k Service Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great jo More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 20, 2017 -

Fletcher Jones Audi responded

Hi Bill, Thank you for your wonderful review for our Service Center and team members. Please let us know if we can further assist you. Dan Flood General Manager

July 11, 2017

worked with me Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and More

by jlinton1483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Medina
Jul 12, 2017 -

Fletcher Jones Audi responded

Thank you for taking the time to leave us your wonderful review. I am glad Rodolfo was able to address the issues during your visit. Please let us know if we can assist you any further. Dan Flood General Manager

July 11, 2017

Excellent Customer Service Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your More

by jimc15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee O and Gerardo N
Jul 12, 2017 -

Fletcher Jones Audi responded

Hi Jim, Thank you for your 5 star review. We are glad to hear that Lee and Gerardo were able to provide you with an excellent visit. Please let us know if we can assist you further. Dan Flood General Manager

July 10, 2017

Service Fast and courteous. Tim was great to work with. Always updated me on progress of the dirk bring done. Would recommend this dealer for service. More

by Joseph37
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 10, 2017 -

Fletcher Jones Audi responded

Hi Joseph - Thank you for sharing your positive experience with Tim at our Service Center. Please let us know if we can assist you further. - Dan Flood, General Manager

...
34
...