Fletcher Jones Audi - Service Center

Service My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this dealer More

I really like the extended hours for service The experience has being great since day one when we were shopping around for a new car. The fact is that Michael was a great saldrá that we came out The experience has being great since day one when we were shopping around for a new car. The fact is that Michael was a great saldrá that we came out with a new car with a great confidence that we bought a high quality car. Now that something came out with the car and called for service I was surprise that año get a real person answering the phone late evening. Got the appointment at a very convenient hour get a loaner car right away and Tony was excellent in explaining to us the questions that we have. Thank you Yony for making us feeling special to you!!! More

Outstanding Service I have an issue that arose unexpectedly and I phoned Lee Ortega in the Service Dept. He got my vehicle in right away, handled my issue and got my veh I have an issue that arose unexpectedly and I phoned Lee Ortega in the Service Dept. He got my vehicle in right away, handled my issue and got my vehicle back to me within 3 hours. Well Done Lee and FJ Audi! More

Love the status updates via text/email. Professional staff. I'm glad that my rep took the time to go over my estimate line by line without making me feel rushed. He allowed me time to ask questions. Very tho I'm glad that my rep took the time to go over my estimate line by line without making me feel rushed. He allowed me time to ask questions. Very thorough service visit. More

Nail in Tire Very efficient and helpful in fixing my tire! I had an appointment and the car was fixed in a timely manner and I was on my way soon. Very efficient and helpful in fixing my tire! I had an appointment and the car was fixed in a timely manner and I was on my way soon. More

Great Customer Service Tony Prusak and his team in Audi service are a top notch operation. They never disappoint and continue to go above and beyond to provide best in clas Tony Prusak and his team in Audi service are a top notch operation. They never disappoint and continue to go above and beyond to provide best in class service. Not only is everything easy, quick and efficient but they are all genuinely nice people to work. Thank you again for a great experience. More

Routine service. As always the service was on time and excellent. The service manager Tony Prusak is nothing short of amazing and is the reason we keep coming back. As always the service was on time and excellent. The service manager Tony Prusak is nothing short of amazing and is the reason we keep coming back. More

Efficient, timely, great customer service Employees went out of their way to assist me. I had actually purchased my car out of state and they had to find the part that was shipped to the deal Employees went out of their way to assist me. I had actually purchased my car out of state and they had to find the part that was shipped to the dealership and have it ready for me. Technician actually stayed late to make sure i could get my car before you closed on Saturday night. More

Great Service I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take un I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take until 3pm, which I was ok with because I just made the appointment the day before, but to my amazement I was done and by 1:45pm. Excellent Service! More