445 Reviews of Fletcher Jones Audi - Service Center
always a great experience Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always o Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always on time well run machine just like the car More
Exceptional customer service Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. More
Tony Prusak went above & beyond, When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. More
Great experience All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time I need to come in. More
repair excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for serv excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for service here again. More
A4 Service and Wheel Align Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will was my point person. Texted me during the day with updates on my service. Spoke to me on the phone to answer questions about the identified issues with the vehicle. The reports were emailed to me and easy to understand. When the car was ready I was emailed with the ability to pay online before arriving for pick up. When I picked up the car, I signed nothing. Just had to wait a few short minutes for the car to be pulled around. Friendly staff all around. My Audi business will stay here with FG. More
Great service fast turnaround This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car More
Always a pleasure Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. H Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. He’s always a pleasure to deal with as your ambassador representing Fletcher. More
Annual service The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said mattered. More
Great service The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The p The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The person who checked me out was okay. More