445 Reviews of Fletcher Jones Audi - Service Center
Great service Careful and attentive service, explained the problem and provided prompt solution. Did not try selling products or suggest unneeded services. Followed Careful and attentive service, explained the problem and provided prompt solution. Did not try selling products or suggest unneeded services. Followed up with all questions. More
Always excellent service. Nothing new here. Every service experience with Fletcher Jones Audi has been exceptional. I've been getting my car serviced there for over five years. Nothing new here. Every service experience with Fletcher Jones Audi has been exceptional. I've been getting my car serviced there for over five years. More
First Audi Service We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil chan We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off. More
Great Service Jorge helped me out with everything I needed and answered all of my questions. He even went out of his way to provide me with some quotes for accesso Jorge helped me out with everything I needed and answered all of my questions. He even went out of his way to provide me with some quotes for accessories that I am planning to purchase. I'll be bringing my Q7 to Fletcher for service going forward. So far the best service center I've seen and the friendliest staff. More
great service Jorge promised to get me in and out quickly and kept his word, Everyone was friendly and made the experience as painless as possible. Facilities ar Jorge promised to get me in and out quickly and kept his word, Everyone was friendly and made the experience as painless as possible. Facilities are wonderful. More
Ray is awesome! This was concierge service at its best. Being able to stay in contact via text or phone is great. Ray was super responsive and worked with me every This was concierge service at its best. Being able to stay in contact via text or phone is great. Ray was super responsive and worked with me every step of the way. This was a perfect service experience... More
Easy in, easy out Tim made the experience seamless and transparent, great job. Waiting room was nice and had wifi, coffee, desk, and I was able to get some work done wh Tim made the experience seamless and transparent, great job. Waiting room was nice and had wifi, coffee, desk, and I was able to get some work done while waiting. More
Great customer experience I did my 55k maintenance at Fletcher Jones Audi yesterday. The service was seamless, everything worked like clock-work and before I knew it, the car w I did my 55k maintenance at Fletcher Jones Audi yesterday. The service was seamless, everything worked like clock-work and before I knew it, the car was ready. My service advisor was Joshua Gotangco More
Excellent Service, Pleasant Experience The service department is always professional and pleasant. The service facility on Elston Avenue is top notch and convenient. Fletcher Jones Audi tru The service department is always professional and pleasant. The service facility on Elston Avenue is top notch and convenient. Fletcher Jones Audi truly understands great customer service. More
Great Sevice Experience! Had to bring my car in to have a tire replaced and loved how I was sent a detailed report of everything they checked on my car along with a summary of Had to bring my car in to have a tire replaced and loved how I was sent a detailed report of everything they checked on my car along with a summary of what needed attention. Also appreciated the courtesy shuttle provided that allowed me to go home instead of waiting around for the repair. Will definitely return to Fletcher Audi whenever my A3 needs any service. More