Fletcher Jones Audi - Service Center

Excellent service Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. When i came to pick up my vehicle he also helped expedite the process. More

Helped my wife with a check engine light on her AUDI My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. More

Excellent Service Visit Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings covered under warranty and fixed that issue and brought other upcoming issues to my attention. I was kept informed of the status of the repairs and all was done as quickly as possible. More

satisfied customer vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you More

Audi Service for 2007 A4 Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall servic Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall service and experience was excellent. Highly recommend this dealership. More

Service is consistently outstanding Every step of the service process is customer friendly: from making the appointment to Service rep ordering Uber rides, communicating repairs needed, Every step of the service process is customer friendly: from making the appointment to Service rep ordering Uber rides, communicating repairs needed, and paying online. Well done. More

Efficient and super courteous. From the beginning, my call to schedule, arrival for appt. given loaner, and completion of work, everyone was efficient yet spoke clearly, explaining From the beginning, my call to schedule, arrival for appt. given loaner, and completion of work, everyone was efficient yet spoke clearly, explaining details as needed, and I could return to work.. car was ready at end of day. Could not have been smoother. Thank you. More

Tim, our service manager was outstanding! I love this Audi service garage. It is immaculate. Service manager, Tim does everything within his power to make sure that all needs are met to the I love this Audi service garage. It is immaculate. Service manager, Tim does everything within his power to make sure that all needs are met to the customer’s satisfaction. More

Good Service Service coordinator was excellent in understanding and handling my frustration. battery replaced without charge. Service coordinator explained probl Service coordinator was excellent in understanding and handling my frustration. battery replaced without charge. Service coordinator explained problem and I didn't have to wait all day. More

Absolute best customer service Every experience with Fletcher Jones Audi service epitomizes what customer service is all about. I was in and out in no time and treated like a value Every experience with Fletcher Jones Audi service epitomizes what customer service is all about. I was in and out in no time and treated like a valued customer. Josh and Dave were amazingly efficient, completely professional and a real pleasure to work with. Communications was spot-on, as well. I've been in a service business my entire adult career, and we could all take a lesson from these folks. Thanks so much! Scott Phillips More