Fletcher Jones Audi - Service Center

Exceptional service and attention. I could not be more pleased or impressed with the personalized and attentive service which I received from Erick Lopez, Assistant Service Manager. He I could not be more pleased or impressed with the personalized and attentive service which I received from Erick Lopez, Assistant Service Manager. He listened to my service needs and repeated them back for confirmation, did followup reporting back of the findings, made additional recommendations and delivered the car back on time having fulfilled all of the service requirements. Excellent customer service. More

Yes Excellent experience and enjoyed working with your rep. Comfortable lounge and quite peaceful atmosphere. Parts sept was Also very helpful. Thanks and happy New Years. rep. Comfortable lounge and quite peaceful atmosphere. Parts sept was Also very helpful. Thanks and happy New Years. More

Excellent communication from Servando Lopez; timely completion of work. I appreciated that Fletcher-Jones matched the lower price quoted by Costco for replacem communication from Servando Lopez; timely completion of work. I appreciated that Fletcher-Jones matched the lower price quoted by Costco for replacement of my tires. More

My experience in the service department was amazing, I would highly recommend to everyone. They took my car found the problem and had it back in no time. would highly recommend to everyone. They took my car found the problem and had it back in no time. More

Always great service Fletcher Jones Audi is a fantastic dealership. Professional, friendly and competent. They always look out for the customer first. Based on our experie Fletcher Jones Audi is a fantastic dealership. Professional, friendly and competent. They always look out for the customer first. Based on our experience with the service department we would only consider a new car from Fletcher Jones! Tony is a great service manager. More

Tony Prusak is one of the finest and most profession I want to commend Tony Prusak for his knowledge, customer service, exceptional follow up, and professionalism. You are very lucky to have him and I f I want to commend Tony Prusak for his knowledge, customer service, exceptional follow up, and professionalism. You are very lucky to have him and I feel very fortunate every time I deal with him More

Excellence From the moment I walked in until the moment I returned to pick up my completely cleaned car, the service experience was great. Instant responses to t From the moment I walked in until the moment I returned to pick up my completely cleaned car, the service experience was great. Instant responses to texts, clear costs and scopes and personable service people make it awesome. I’ll definitely be back! More

Service was exceptional Josh Gotangco was very professional and courteous. Explained was to expect regarding my service and made recommendations regarding the Audi care plan. Josh Gotangco was very professional and courteous. Explained was to expect regarding my service and made recommendations regarding the Audi care plan. The vehicle was returned promptly and clean. Thank you for the great service More

Great service! It's always a pleasure bringing my vehicle into Fletcher Jones. I really appreciate the Uber vouchers. They make the process so much easier It's always a pleasure bringing my vehicle into Fletcher Jones. I really appreciate the Uber vouchers. They make the process so much easier More

Annual Service and leather and paint repair for an Audi A7 My Audi A7 was serviced at Fletcher Jones in early August and I was helped by Gerardo. I switched from another service center and I am so pleased. G My Audi A7 was serviced at Fletcher Jones in early August and I was helped by Gerardo. I switched from another service center and I am so pleased. Gerardo went above and beyond. He arranged for the leather specialist to repair a large scratch in the leather seat and had the stain on the hood fixed as well. I did not want a loaner so Gerardo arranged my uber pick up as well. The cost for the repairs was reasonable and handled very quickly. I would recommend Fletcher Jones Audi and Gerardo! More