Fletcher Jones Audi - Service Center

Very knowledgeable and professional I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an a I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an appreciated amenity. The work was done in a timely fashion. More

Jorge and the service technicians did a great job! Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I d Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I didn't have all performed. Good job during this sensitive time! More

So pleased! I felt like Jorge went above all expectations. And the care that Audi took with the Covid19 were well thought out. Thank you. expectations. And the care that Audi took with the Covid19 were well thought out. Thank you. More

Every person I dealt with was respectful and gave me information. They were on time and contacted me for cry part of my service. I was very happy information. They were on time and contacted me for cry part of my service. I was very happy More

Great Tim was very helpful throughout the process of getting my car repaired. He was very good at communicating the issues with the car on the status of th Tim was very helpful throughout the process of getting my car repaired. He was very good at communicating the issues with the car on the status of the repairs. More

Excellent Experience I have had nothing but a terrible experience at every dealership until I switched to Audi. The Fletcher Jones staff have been nothing outside of wonde I have had nothing but a terrible experience at every dealership until I switched to Audi. The Fletcher Jones staff have been nothing outside of wonderful and I actually look forward to visiting the dealership for service or just a car wash. Great service, knowledgable, personable, and informative. I couldn't ask for anything more. More

Excellent customer service! Erick Lopez is Awesome! He explained everything to me after my service was completed. He made sure I had transportation to and from the facility in Erick Lopez is Awesome! He explained everything to me after my service was completed. He made sure I had transportation to and from the facility in a timely manner. More

Always Exceptional Service. The service at Fletcher Jones Audi with Tim Mettille is always exceptional. He is clear and accurate describing repair items, cost and time estimates The service at Fletcher Jones Audi with Tim Mettille is always exceptional. He is clear and accurate describing repair items, cost and time estimates in a profesional, relaxed manner. More

Very time efficient Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would Made an appt related to a recall notice for my Audi Q5. Was able to book an appt quickly and for a Saturday morning. Was told that the service would take 1 hr 15 minutes, but Fletcher Jones exceeded my expectations, and the service took 30 minutes. More

service appt need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great tr need a tire replaces and oil change. everything went well. car fixed and on my way! always friendly service from the fletcher jones team. great triip! More