Fletcher Jones Audi - Service Center

The service was exceptional!!! I am very pleased with the service provided by Fletcher Jones Audi. From start to finish the pick up service driver was courteous, the service technic I am very pleased with the service provided by Fletcher Jones Audi. From start to finish the pick up service driver was courteous, the service technician gave me a comprehensive explanation of the service needed and I also received a printout of everything my car needed. Very polite and I felt very comfortable and satisfied with the outcome. More

I was nervous about going in considering COVID risks but felt safe in the way Audi insisted everyone be masked. Service quickly got my tires changed and addressed questions that I had felt safe in the way Audi insisted everyone be masked. Service quickly got my tires changed and addressed questions that I had More

Service personnel Jorge Gomez was very attentive and kept me informed after I left the service center to let me know what needed to be done to my car and all service was done in a very timely matter. Always me informed after I left the service center to let me know what needed to be done to my car and all service was done in a very timely matter. Always excellent service at Audi!!! More

Excellent Service The Audi team provided exceptional service in assisting with my car. Everyone was friendly and efficient. It is really nice to have the loaner service The Audi team provided exceptional service in assisting with my car. Everyone was friendly and efficient. It is really nice to have the loaner service, so you don't have to sit and wait for you car. More

Very accommodating during COVID I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, Manny and others made this very doable and I really appreciate it. More

Tim was a great service consultant He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I apprecia He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I appreciate it. More

excellente knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, whe knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, wheel alingment). More

Tire Replacement Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful o Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful of our personal space during these times. More

Very knowledgeable and professional I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an a I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an appreciated amenity. The work was done in a timely fashion. More

Jorge and the service technicians did a great job! Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I d Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I didn't have all performed. Good job during this sensitive time! More