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This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of Fletcher Jones Audi - Service Center
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March 05, 2021
Excellent service experience - quick to get something scheduled, super convenient in terms of drop off and pick up and easy communication through mobile app. Also very friendly and responsive service fr scheduled, super convenient in terms of drop off and pick up and easy communication through mobile app. Also very friendly and responsive service from Rudy. I was really impressed overall - way superior to the past experiences I've had at Audi Westmont. More
by megan
Employees Worked With
Rudy (can't remember his last name)
March 02, 2021
Well run service department. Knowledgeable and friendly. Appreciate the Uber credit for traveling there and back. Makes going in for my Audi service less painful. 🙂. Appreciate the Uber credit for traveling there and back. Makes going in for my Audi service less painful. 🙂. More
by Tom H
Employees Worked With
Jared Chaimukda
February 28, 2021
Jared took care of my appointment and he did a terrific job with my service issues becoming my advocate and helping me understand priorities and assisted with my warranty coverage etc saving me thousands i job with my service issues becoming my advocate and helping me understand priorities and assisted with my warranty coverage etc saving me thousands in the process. Also friendly, professional. More
by JoaquinCBrieva
Employees Worked With
Jared Chaimukda
February 26, 2021
Good service at Audi Fletcher dealership. I was able to get a ride to and from the service center through UberX. Rudy was a friendly and thorough professional. Wait times were minimal. Everyone was sociall get a ride to and from the service center through UberX. Rudy was a friendly and thorough professional. Wait times were minimal. Everyone was socially distanced and wearing masks. More
by SH
Employees Worked With
Rudy Medina
February 26, 2021
Calvin, the service manager who took care of us is amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! More
by jchipman
Employees Worked With
Calvin Dacanay
February 19, 2021
Thank you Erick Lopez in service department for making my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. More
by AndreiT
Employees Worked With
Erick Lopez
February 16, 2021
I’m always well taken care of when I come for a service. Servando is the best; great communication and customer service. The waiting area is clean with great free beverage options and lots of space for soci Servando is the best; great communication and customer service. The waiting area is clean with great free beverage options and lots of space for social distancing from other customers. I highly recommend fletcher. More
by Selina
Employees Worked With
Servando Lopez
February 16, 2021
Great service always. They even sent me an inspection video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! More
by Allan
Employees Worked With
Servando Lopez
February 12, 2021
Great communication throughout the day. Work was completed on time and with precision. Pick up was easy and the team was very accommodating. Thank you, Jared! completed on time and with precision. Pick up was easy and the team was very accommodating. Thank you, Jared! More
by Kevin Kirby
Employees Worked With
Jared Chaimukda
February 12, 2021
Highly professional personnel all around and exceptionally well-maintained. Expensive too unfortunately but that's part of the proposition when it comes to owning an Audi. exceptionally well-maintained. Expensive too unfortunately but that's part of the proposition when it comes to owning an Audi. More
by steve
Employees Worked With
Joshua G
