445 Reviews of Fletcher Jones Audi - Service Center
Tony Prusak is an exceptional service manager ; always professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for s professional, concerned, caring , knowledgeable and totally trustworthy. If I owned a dealership, he would be my first hire to be a role model for sales and service people re exceptional customer service. More
Andrew was a warm welcome to the Audi family. He was a pleasure to work with and provided excellent communication while my vehicle was being worked on. pleasure to work with and provided excellent communication while my vehicle was being worked on. More
Jorge at the service center was great and thorough. He explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi C explained everything that was needed and also gave his honest opinion on services that will be needed in the future. I decided to purchase the Audi Care when I picked up my car and am impressed with all that is covered and the peace of mind that comes with it. Dealing with Jorge Gomez, Manny Arroyo, and Serena Gonzalez was a pleasant experience. More
Exceptional service. They see issues through the eyes of their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professio their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professional, reliable, and pretty quick too, no unnecessary wait. They really deserve a 5 star rating in every respect! Thank you, Jorge! More
Audi team was professional. The Audi loaner was ready for me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! More
Brought in Q5 for check engine light. Andrew from service was very helpful. Was able to get me in early and repair completed in less than a day. service was very helpful. Was able to get me in early and repair completed in less than a day. More
Thanks Andrew! Great communication, honesty, evaluation and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. More
I was very pleased with Jared's communication and he answered all my questions. I was given a loan vehicle as well and it was very helpful since I needed to get back to work. Thank you for the great ser answered all my questions. I was given a loan vehicle as well and it was very helpful since I needed to get back to work. Thank you for the great service. More