
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience I enjoyed my experience working with Tim Eaton. He was knowledgable, accommodating, fair and just plain fun. I also worked with Brett Anderson who was I enjoyed my experience working with Tim Eaton. He was knowledgable, accommodating, fair and just plain fun. I also worked with Brett Anderson who was friendly, clear, and pleasant. I didn't work with anyone else but had to check someone on the list in order to submit this review. More
Great Experience Overall Just purchased my new Audi Q3 and I could not be any happier----with the vehicle, as well as the whole process at FJ. Everyone I interacted with was Just purchased my new Audi Q3 and I could not be any happier----with the vehicle, as well as the whole process at FJ. Everyone I interacted with was extremely helpful and eager to make my experience a good one. The facility was nice, the sales staff very friendly (but not overly pushy!), and the process itself was very efficient. Highly recommend! More
Enjoyable buying experience. The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my The sales process was efficient, pleasant, and low pressure. It was nice to not feel rushed or feel as though I was having games played with me or my time. More
Excellent the service was done on time and I was informed of the progress. All the Audi staff were extremely polite. Also the waiting area is great since there the service was done on time and I was informed of the progress. All the Audi staff were extremely polite. Also the waiting area is great since there is a coffee machine More
a pleasure I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a par I have been a Fletcher Jones Audi customer for 6 years. This is my third Audi lease with FJ. Their service keeps getting better. This time I had a particularly good experience working with Tim Eaton. he was accommodating, responsive, forthright and very knowledgeable about the Audi fleet. Although Ti stood out, the entire Audi sales, finance and service team were a pleasure to work with. More
Upgrade with Great Service I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. I was in and out a little over an hour after having a brief discussion over the phone. Service was superb even though it was extremely busy. More
Excellent Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. Tim Mettille was very knowledgeable and explained everything in layman's terms. Also my car was delivered prior to promised time. More
Superb Customer Experience The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make The service department at Fletcher Jones Audi is second to none that I have experienced. Communication is excellent and they go the extra mile to make you feel at ease. I was a bit worried since my prior service advisor had recently left them, but Jon Ralis has exceeded my expectations and I have no doubt my car will be in great hands next time I bring it for service. Thank you! - Robinson R. More
Nana was great! Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car Very happy with my purchase. They gave me what I wanted for my trade in . Thought the entire process went very well. I will go back for my next car and recommend Fletcher Jones to my friends. More