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Fletcher Jones Audi

Chicago, IL

Overview
Reviews
Vehicles
4.4
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 920 reviews

December 16, 2021

Wonderful service and helpful staff throughout the process. I would highly recommend them to everyone. More

by chirsto_23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
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Dec 18, 2021 -

Fletcher Jones Audi responded

Hello Christo! Thank you for sharing your feedback with us! We are very pleased to hear that you had a wonderful and helpful experience during your visit! We truly value your business and recommendations! Please don't hesitate to contact us should you have any questions or concerns. Take care, Your friends and family at Fletcher Jones Audi

December 08, 2021

Channing was a pleasure to work with! Very knowledgeable, personable, and relatable. He had the answers to all of our questions and helped us make the best decision for us! We enjoyed his process and can’t r More

by biersm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
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Dec 09, 2021 -

Fletcher Jones Audi responded

Hello there! Thank you for allowing Channing Greene the privilege to assist you during your quest for a new vehicle. We are truly pleased to read about the genuine helpful and friendly manner you experienced throughout your purchase experience, and beyond thrilled to have such thoughtful recommendations! Congratulations on your purchase and welcome to our Fletcher Jones family! All the best, Your friends and family at Fletcher Jones Audi

December 08, 2021

It was a convenient experience. Had no issues. Appreciate the Uber credit to and from More

by Ksschelling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
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Dec 09, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for choosing Fletcher Jones Audi to attend to your service needs! Our team appreciates your business and is delighted to hear you had a convenient experience working with our team! We look forward to serving you again at your next scheduled service interval. Take care, Your friends and family at Fletcher Jones Audi

December 08, 2021

I enjoyed amazing work and appropriate suggestions from them. Everything is scheduled and explained well. More

by hy245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonilla
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Dec 09, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for your business & the 5 star rating! The team at Fletcher Jones Audi would like to welcome you to our family and appreciate the opportunity to earn your business. We look forward to serving you again should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Dec 16, 2021 -

hy245 responded

This is my third time in the store, every time the experience is great. This time I especially recommend David Bonilla. His service and suggestions are great

December 07, 2021

Nolan Peek was very helpful in laying out all lease options, trade-in options, & willing to work to get a good deal. He went out of his way & put in extra work to make this a smooth process for me. Wil More

by nkeyser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Peek
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Dec 09, 2021 -

Fletcher Jones Audi responded

Hi there! Thank you so much for your kind and thoughtful review! Our team was extremely pleased to read that Nolan Peek has provided a comfortable and smooth experience for you! We are truly grateful to have earned your business and we look forward to building a lifelong relationship with you! Congratulations on your new Audi! Enjoy and welcome to the Fletcher Jones Family! Take care, Your friends and family at Fletcher Jones Audi

December 04, 2021

Excellent service and top both have assistance from crew member Andrew. And the 2021 A5 loaner was boss level More

by Sun like shine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
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Dec 05, 2021 -

Fletcher Jones Audi responded

Hello there! Our team at Fletcher Jones Audi are truly flattered to read your generous 5 star review regarding your recent service visit with us! We are honored to have your business and are excited to share your amazing feedback with Andrew! Please don't hesitate to reach out to us should you have any questions or Audi needs! All the best, Your friends and family at Fletcher Jones Audi

December 02, 2021

Clean and Super fast service. Very attentive staff was very pleased with the service. Yup More

by samuelaponte73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Dec 05, 2021 -

Fletcher Jones Audi responded

Hi Samuel, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to hear about your recent service! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family Fletcher Jones Audi

December 01, 2021

Tony P. is why I drive an Audi. I opted to stay with Audi for a 2nd round because I value the knowledgeable service I get @ Fletcher Jones w/Tony P. Thanks! More

by Niki P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Prusak
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Dec 02, 2021 -

Fletcher Jones Audi responded

Hi Niki! It was truly a pleasure to read about your experience with our service team, especially your kind compliments towards Tony! It is amazing to know of the level of service he offers while attending to the needs of your vehicle. All of us at Fletcher Jones Audi are grateful to have earned your business and look forward to welcoming you back! All the best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Every time I go for service , thats what I get, service. I have never been so glad i bought this car from FJ. I recommend FJ to everyone who needs a car. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
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Dec 02, 2021 -

Fletcher Jones Audi responded

Hi Jerry! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that our service team has taken great care of you during every visit! Thank you for your business and the opportunity to serve you. Best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Great service and communication with Service Advisor. Will definitely recommend to friends and family on their Audi needs. More

by hc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando López
Report | Print
Dec 02, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family at Fletcher Jones Audi

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