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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
October 28, 2015
Purchasing a vechicle Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions thr Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions through out the sales process. Very happy. This was may second purchase at Fletcher Audi and my 6th Audi - could not be happier. More
by murphy 05
Employees Worked With
Brandon Moore and Joe D'Anca
October 27, 2015
Excellent Customer Service!!! What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled my car and provided what I call a white glove customer service treatment from start to finish. Overall the team at Fletcher Jones really knows how to treat their customers. A perfect 10! More
by RS7-2014 SG
Employees Worked With
William Gonzalez
October 07, 2015
Excellent Customer Service My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the servic My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the service. I received status updates via phone call and text messages. Thanks! More
by John
Employees Worked With
Tim Mettille
October 04, 2015
Great Experience from Start to Finish! From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good luck w/my new Audi, I couldn't be more pleased how easy the process was. More importantly, they were really fair on the price, which at the end of the day you want to make sure you get your money's worth and don't feel like you got taken advantage, on top of making sure you're getting a quality vehicle. More
by jimmypass
Employees Worked With
Tim Eaton
September 25, 2015
A customer oriented dealersdhip They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recomme They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recommend them to everyone I know More
by me
Employees Worked With
Tony Basich
September 21, 2015
Friendly, fast and complete. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. Outstanding shuttle service too. More
by littperson
Employees Worked With
Tony Basich
September 13, 2015
Tim eaton Tim was an excellent sale person. Knowledgable friendly and very efficient. I would high reccomend him in the future. Please pass this review on to Tim was an excellent sale person. Knowledgable friendly and very efficient. I would high reccomend him in the future. Please pass this review on to him as well. More
by Bmandelbaum@clearstream.tv
Employees Worked With
Tim eaton
September 10, 2015
Extremely satisfying experience Absolutely great service as usual. Makes a true difference when visiting dealerships. All issues were dealt with promptly, the car was given in great Absolutely great service as usual. Makes a true difference when visiting dealerships. All issues were dealt with promptly, the car was given in great state, and realizing most salespeople had received training in the car model was a great relief. More
by IggyLites
Employees Worked With
Michael Krasnow
September 10, 2015
Excellent Always on time and courteous, detailed. The best service I've ever experienced at a car dealership. My car was ready and cleaned very fast. I recommen Always on time and courteous, detailed. The best service I've ever experienced at a car dealership. My car was ready and cleaned very fast. I recommend this facility More
by Denina
Employees Worked With
Jim Ebe
September 06, 2015
Amazing! We just purchased a 2016 Q5 Audi and couldn't be happier! Mike Ludwick was our salesperson, and he couldn't of been better to work with. Since this wa We just purchased a 2016 Q5 Audi and couldn't be happier! Mike Ludwick was our salesperson, and he couldn't of been better to work with. Since this was our first time purchasing an Audi, Mike spent time educating us on the company and really helped us find the right vehicle for our lifestyle. He made the car buying experience very fun and exciting…and not stressful! He was great! More
by Natalie&Billy
Employees Worked With
Mike Ludwick
