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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
July 13, 2016
FJ Audi for the win FJ Audi service for the win. From scheduling, drop off, shuttle use, status updates, and overall repairs FJ Audi always makes it right and follows th FJ Audi service for the win. From scheduling, drop off, shuttle use, status updates, and overall repairs FJ Audi always makes it right and follows through. Been working with Tim for many years as well. He's always professional, pleasant, and prompt. Would recommend FJ Audi to anyone looking to buy or have service. Their facilities, staff, and service are top notch. More
by corbkidd
Employees Worked With
Tim Mettille
June 23, 2016
Good Service The maintenance that I needed was done in a timely manner. Please limit your attempts to upsell additional car maintenance items to your customers bec The maintenance that I needed was done in a timely manner. Please limit your attempts to upsell additional car maintenance items to your customers because it becomes a trust issue. More
by craztcroatian
Employees Worked With
Tim Mettille
June 01, 2016
Fair and efficient I received a very fair price on the car I was looking for. I felt that I was treated with respect and everything was "above board". I received a very fair price on the car I was looking for. I felt that I was treated with respect and everything was "above board". More
by sjg888
Employees Worked With
William Maloney
May 19, 2016
Very good service Very good mechanics and service, i was very satisfied with doing Bussines with william and andrew in service, and i will come back again with my audi Very good mechanics and service, i was very satisfied with doing Bussines with william and andrew in service, and i will come back again with my audi More
by Uros123
Employees Worked With
Alisa Dowell
April 09, 2016
Fletcher Jones Audi Rocks!!! Fletcher Jones Audi provides great service and ensures that all concerns are addressed and fixed. They treat their customers in a respectful and profe Fletcher Jones Audi provides great service and ensures that all concerns are addressed and fixed. They treat their customers in a respectful and professional manner. GERARDO NEGRETE, took care of me and provided excellent customer service. He is an asset to the company and one of the reasons I will buy my next Audi from Fletcher Jones Audi!!! Keep up the great work!!! More
by Audi213
Employees Worked With
GERARDO NEGRETE
April 08, 2016
Less than 15 minutes in and out Receive a nice lower in less than 15 minutes, and my car was waiting for me when arriving, must have spent less than 20 minutes at the deanship for a Receive a nice lower in less than 15 minutes, and my car was waiting for me when arriving, must have spent less than 20 minutes at the deanship for a schedule maintenance. More
by TT RS 2013
Employees Worked With
Omar Occasio, Heather Walpert
March 31, 2016
Audi care Jon was very helpful and informative. All done well and on time. Jon stayed in contact. I am totally happy and will. Be back again Jon was very helpful and informative. All done well and on time. Jon stayed in contact. I am totally happy and will. Be back again More
by Rich
Employees Worked With
Jon Ralis in Service
March 29, 2016
Perfect again Every time I pick the car I fell like it was on good hands, great experience every time. Friendly staff and great macanics. Thank you. Every time I pick the car I fell like it was on good hands, great experience every time. Friendly staff and great macanics. Thank you. More
by gabi v
Employees Worked With
John Rails , Tony Basich
March 14, 2016
Very Positive Experience Ver friendly helpful knowledgeable straightforward honest fair presented various purchase versus lease options worked hard to give us a good deal on t Ver friendly helpful knowledgeable straightforward honest fair presented various purchase versus lease options worked hard to give us a good deal on trade and lease More
by 2016AudiQ5
Employees Worked With
Omar, Vinita
March 10, 2016
Fabulous service! They went above & beyond - did a great job quickly. All were great to deal with. They provided me shuttle service to my office and returned my car cle They went above & beyond - did a great job quickly. All were great to deal with. They provided me shuttle service to my office and returned my car cleaner than when I left it. :) More
by pm22
Employees Worked With
Andrew Rajchel
