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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

February 23, 2022

Monday February 21st 2022: I went for an Audi recall and my experience was great. Highly professional. Thank you. More

by Mamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Feb 27, 2022 -

Fletcher Jones Audi responded

Hi Mamour, We are so pleased to know of the excellent experience our service team has provided you. Thank you for choosing Fletcher Jones, we hope to welcome you back during your next visit! Take care, Your friends and family at Fletcher Jones Audi

February 08, 2022

Channing Greene at Fletcher Jones Audi is the nicest best sales person you could hope to work with. He is responsive and incredibly knowledgeable and lovely to work with and spend time with. We spent four ho More

by Smcgill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Feb 09, 2022 -

Fletcher Jones Audi responded

Hi there, Thank you so much for taking the time to leave us such a wonderful review. We are pleased to hear about the genuine customer care that Channing has provided you. Thank you for continuing to choose Fletcher Jones; we truly appreciate your business and we hope to welcome you back during your next visit! All the best, Your friends and family at Fletcher Jones Audi

February 04, 2022

Matt and Nolan were incredible assets to my decision to purchase. They answered all my questions, created opportunities for me to learn more about the Audi brand and Q7, and supported me through the every More

by Amy Khare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Peek, Matthew Bjorgo
Feb 06, 2022 -

Fletcher Jones Audi responded

Hi Amy! Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear about your recent visit and your purchase experience shared with Matt and Nolan. Thank you for leaving us such amazing compliments and recommendations. We wish you many miles of enjoyment with your new Q7! Take care, Your friends and family at Fletcher Jones Audi

January 06, 2022

There is no better dealership or service department around. The excellent staff, facilities, workmanship and experience make a typically unpleasant requirement extremely enjoyable! More

by steveabrams123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez, Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla, Manny Arroyo
Jan 10, 2022 -

Fletcher Jones Audi responded

Hi Mark, Thank you so much for your kind compliments! We truly value your business and we are so pleased to hear about the excellent service you receive from our team. We look forward to seeing you again during your next visit! Take care, Your friends and family at Fletcher Jones Audi

December 30, 2021

Jack was a pleasure to work with. Have bought several cars with FJAudi and their service has always been exceptional. More

by RI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Broder
Dec 31, 2021 -

Fletcher Jones Audi responded

Hello RI, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

December 29, 2021

I had a really bad experience at this dealership recently. My Audi lease recently came to an end. In reviewing lease end options, I decided to purchase the car at the end of the term. While I had th More

by vjmAudi
Recommend Dealer
No
Employees Worked With
NA
December 29, 2021

Top shelf, all around...both Bill and Channing were exceptional to deal with. I recommend Fletcher Jones to anyone who asks. More

by FiyaBear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene, Bill Prince
Dec 30, 2021 -

Fletcher Jones Audi responded

Hi there! Thank you so much for taking the time to leave us such generous compliments. We are pleased to hear about your recent visit with Bill and Channing; we will be sure to pass along the kind words. Thank you again for your business and recommendations, we look forward to seeing you again during your next visit! All the best, Your friends and family at Fletcher Jones Audi

December 17, 2021

Excellent, helpful, wonderful service. Working with Stephen was wonderful and helped me to learn about Audi and to make a purchase I'm very happy with. Also, enjoyed working with the entire Audi team i More

by ChiTownGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Donohoe
Dec 18, 2021 -

Fletcher Jones Audi responded

Hi there! Thank you for choosing Fletcher Jones Audi for your purchase and your service needs! We truly appreciate your feedback and cannot be more pleased to hear that you have had an excellent experience working with our team. We hope to see you again should you have any service needs or if you're in need of a new vehicle! All the best, Your friends and family at Fletcher Jones Audi

December 16, 2021

Wonderful service and helpful staff throughout the process. I would highly recommend them to everyone. More

by chirsto_23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
Dec 18, 2021 -

Fletcher Jones Audi responded

Hello Christo! Thank you for sharing your feedback with us! We are very pleased to hear that you had a wonderful and helpful experience during your visit! We truly value your business and recommendations! Please don't hesitate to contact us should you have any questions or concerns. Take care, Your friends and family at Fletcher Jones Audi

December 08, 2021

I enjoyed amazing work and appropriate suggestions from them. Everything is scheduled and explained well. More

by hy245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonilla
Dec 09, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for your business & the 5 star rating! The team at Fletcher Jones Audi would like to welcome you to our family and appreciate the opportunity to earn your business. We look forward to serving you again should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Dec 16, 2021 -

hy245 responded

This is my third time in the store, every time the experience is great. This time I especially recommend David Bonilla. His service and suggestions are great

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