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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
October 04, 2017
Seem less. Channing was amazing. Channing was absolutely wonderful to work with:friendly, honest, professional, and dedicated. Couldn’t ask for a better experience. I love my Q3.. Tha Channing was absolutely wonderful to work with:friendly, honest, professional, and dedicated. Couldn’t ask for a better experience. I love my Q3.. Thank you again Channing! More
by cbadillo
Employees Worked With
Channing Greene
October 03, 2017
Trading in vehicle for certified pre-owned We came in intending to just begin our process of trading in our vehicle for a certified pre-owned, and ended up leaving that same day having signed p We came in intending to just begin our process of trading in our vehicle for a certified pre-owned, and ended up leaving that same day having signed paperwork. Channing was a pleasure to work with and made sure the process was smooth and seamless. More
by Dmcowan
Employees Worked With
Channing Greene
October 03, 2017
Bought Q7 was pleased Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, spoke over the phone, worked through no hassles and just went there and got the car with short, further negeotiations. Definitely recommend my friends and family, specially to work with Mike. Best sales person, no games or dramas. More
by AQ7Ownr
Employees Worked With
Michael Krasnow
October 03, 2017
A4 Service and Wheel Align Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will was my point person. Texted me during the day with updates on my service. Spoke to me on the phone to answer questions about the identified issues with the vehicle. The reports were emailed to me and easy to understand. When the car was ready I was emailed with the ability to pay online before arriving for pick up. When I picked up the car, I signed nothing. Just had to wait a few short minutes for the car to be pulled around. Friendly staff all around. My Audi business will stay here with FG. More
by Protz
Employees Worked With
William Gonzalez
October 02, 2017
Great service fast turnaround This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car More
by Spike
Employees Worked With
FJ Management
September 30, 2017
Always a pleasure Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. H Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. He’s always a pleasure to deal with as your ambassador representing Fletcher. More
by Wehay20
Employees Worked With
Tim Mettille
September 27, 2017
Annual service The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said mattered. More
by HHR
Employees Worked With
Tim Mettille
September 24, 2017
Excellent Very nice, they are very knowledgeable. The experience from scheduling, test driving and old car trading in are all great. Show room is very spacious Very nice, they are very knowledgeable. The experience from scheduling, test driving and old car trading in are all great. Show room is very spacious and customer parking space is also very neat More
by Yulizhong2818
Employees Worked With
John Lim, William Maloney
September 23, 2017
Great service The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The p The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The person who checked me out was okay. More
by Sal
Employees Worked With
Tim Mettille
September 22, 2017
Service My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this dealer More
by Mbaumert
Employees Worked With
Rodolfo
