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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
October 26, 2017
Great service I was very pleased with your operation. Very efficient. Will recommend and will return for service. Love the drop off service. Thank you for your kind I was very pleased with your operation. Very efficient. Will recommend and will return for service. Love the drop off service. Thank you for your kind attention. More
by Joseph Mejia
Employees Worked With
Andrew
October 18, 2017
Amazing service! The staff is very courteous and accommodating. I feel like a VIP when I visit this Audi Service Center. They are always ready to serve me so I can be The staff is very courteous and accommodating. I feel like a VIP when I visit this Audi Service Center. They are always ready to serve me so I can be on my way. More
by Maritza D
Employees Worked With
Rudy
October 17, 2017
always a great experience Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always o Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always on time well run machine just like the car More
by Scott
Employees Worked With
Gerardo, Tim Mettille
October 17, 2017
Exceptional customer service Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. More
by Carlos
Employees Worked With
Luis
October 16, 2017
Very good experience Matt was extremely helpful and very responsive throughout the entire process. He explained the various alternatives clearly and helped us identify and Matt was extremely helpful and very responsive throughout the entire process. He explained the various alternatives clearly and helped us identify and build the right model with the optimal specifications to fit our requirements. Overall, we are very pleased with our experience with Matt and FJ Audi. More
by Alexander S Ghiso
Employees Worked With
Matthew Kahn
October 09, 2017
Best car buying experience I have ever had. Our sales rep was knowledgeable, professional. When he turned it over to Joey to take us through the technical functions of the car, it continued our Our sales rep was knowledgeable, professional. When he turned it over to Joey to take us through the technical functions of the car, it continued our great experience. They were more than accommodating to our needs. More
by Lena Economos
Employees Worked With
Initial sales rep and finance person , Joey Lama
October 09, 2017
Tony Prusak went above & beyond, When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. More
by Allan
Employees Worked With
Tony Prusak
October 06, 2017
Great experience All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time I need to come in. More
by Waltb1
Employees Worked With
Gerardo Negrete
October 04, 2017
Shab Moradian My sales agent was Shab Moradian. She was fantastic! She is knowledgeable, courteous and very professional. Plus she has a delightful personality an My sales agent was Shab Moradian. She was fantastic! She is knowledgeable, courteous and very professional. Plus she has a delightful personality and followed up and made everything perfect. I encourage others who might be in the market for an Audi to contact Shab. You'll be glad you did! More
by Rich
Employees Worked With
Shab Moradian
October 04, 2017
repair excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for serv excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for service here again. More
by Bwberg77
Employees Worked With
Tony Prusak
