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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
November 17, 2017
Top notch My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone an My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone and Tim Mettille went above and beyond for me during my visit to the service center. I was very appreciative of their courtesy. - Kip Lewis More
by AudiA6forme
Employees Worked With
Tim Mettille, Mandi Mancilla
November 15, 2017
Extremely happy Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the car although not a big deal. More
by Sara Coffou
Employees Worked With
Charles Brooks
November 13, 2017
I've gotten my last three cars from Fletcher-Jones Each time, I've had a great experience with all of the people I've worked with. Everyone from sales to financing was terrific. And the service staff a Each time, I've had a great experience with all of the people I've worked with. Everyone from sales to financing was terrific. And the service staff are also really a pleasure to deal with. More
by voltairemiran
Employees Worked With
Ana, Brent, Tim Mettille, Mandi Mancilla
November 02, 2017
Really great experience I recently purchased a new Audi SQ5 from Fletcher Audi and worked with Charles Brooks throughout the process. The whole experience was outstanding, bo I recently purchased a new Audi SQ5 from Fletcher Audi and worked with Charles Brooks throughout the process. The whole experience was outstanding, both friendly and informative. Everyone went out of their way to make this so. I love the design of the building as well, with the easy pull in, park, and pull out for customer parking and test drives. More
by SFE
Employees Worked With
Charles Brooks
November 02, 2017
Incredibly Helpful / Efficient Received all of the maintenance that I needed within a business day. Tim was great to work with, as he kept me informed throughout the process and wa Received all of the maintenance that I needed within a business day. Tim was great to work with, as he kept me informed throughout the process and was readily available for any questions that I had. More
by J. Hughes
Employees Worked With
Tim Mettille
November 02, 2017
Great Experience We actually did a little internet research, made a call and one day later are out the door with our new vehicle. Staff couldn't have been nicer, the We actually did a little internet research, made a call and one day later are out the door with our new vehicle. Staff couldn't have been nicer, they were accommodating, informative and helpful. Overally it was a great experience. More
by MHayes
Employees Worked With
William Wierenga
November 02, 2017
Great experience I recently purchased a new 2018 Audi Q5 from Fletcher Jones. Worked with Matt Kahn. Overall great experience. Matt made the process straightforward an I recently purchased a new 2018 Audi Q5 from Fletcher Jones. Worked with Matt Kahn. Overall great experience. Matt made the process straightforward and streamlined. More
by GM123
Employees Worked With
Matthew Kahn
October 30, 2017
Great Customer Service I had a great representative that worked with me and was very accommodating. This dealership was very nice and welcoming. I would highly recommend t I had a great representative that worked with me and was very accommodating. This dealership was very nice and welcoming. I would highly recommend this dealership to anyone in the market for a luxury car. More
by Camille Franklin
Employees Worked With
Andrew Budd
October 27, 2017
Excellent maintenance service Juan Vargas’ customer Service was outstanding. Kept me informed all times. Made sure all was checked before returning the vehicle. the odor problem wa Juan Vargas’ customer Service was outstanding. Kept me informed all times. Made sure all was checked before returning the vehicle. the odor problem was fixed More
by Mste
Employees Worked With
Juan Vargas
October 26, 2017
Always fantastic Arly was passionate and kept in tough by text and email to answer any and all questions. Everything was easy, clear and confimed by decision to only b Arly was passionate and kept in tough by text and email to answer any and all questions. Everything was easy, clear and confimed by decision to only buy cars from Fletcher Jones since 2001. Thank you for being amazing in sales, service and finance ! Great team! More
by jfedak
Employees Worked With
Roy , Arly Sellers
