Back

Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Contact Dealership

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 918 reviews

December 30, 2017

Channing Greene was excellent. Channing Greene was very patient and responsive with us during our buying process and we felt like we got an very fair price on the vehicle we purchas More

by Brad123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Jan 02, 2018 -

Fletcher Jones Audi responded

Hi Ihaveanaudi, Congratulations on your new Audi! We are thrilled you chose us and that both Channing as well as Isaias provided you the Fletcher Jones Difference. We truly appreciate your praise and we are pleased that they made the whole process enjoyable from start to finish. We look forward to working with you in the future and if you ever have any questions, please don't hesitate to contact us! We wish you many miles of enjoyment with your new Audi! Dan Flood General Manager

December 29, 2017

Needed help quick and Tim at FJ delivered I needed a replacement motor for the washer fluid as we were heading on a trip up north. FJ got it done with clear communication. Thank you More

by Ihaveanaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jan 02, 2018 -

Fletcher Jones Audi responded

Hi Ihaveanaudi, Thank you for leaving your feedback! We are pleased to hear that Tim was able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us at any time! Dan Flood General Manager

December 28, 2017

Fast and expert service! We had a flat tire and the car was in and out in 2 hours, and Jorge kept us informed throughout the process. Highly recommend! More

by Nishi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jan 02, 2018 -

Fletcher Jones Audi responded

Hi Nishi4, Thank you for sharing your service feedback with us! We are pleased to hear that Jorge was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again in the future! Dan Flood General Manager

December 26, 2017

A top-notch car buying experience As a previous Audi owner I truly felt like everyone involved genuinely wanted to keep us as a customer. Arly (sales/concierge) connected with us on a More

by adoll22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Levenson, Arly Sellers
Jan 02, 2018 -

Fletcher Jones Audi responded

Hi adoll22, Thank you for leaving your feedback! We are pleased to hear that Arly was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

December 23, 2017

Great experience I had been dreading the car buying experience for months. I had messaged with Lainie a few times prior to coming into FJ. I made an appointment and wi More

by Audi60607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lainie Schwartz
Jan 02, 2018 -

Fletcher Jones Audi responded

Hi Audi60607, Congratulations on your new Audi! We are thrilled you chose us and that Lainie was able to provide you the Fletcher Jones Difference! We truly appreciate your praise and we are pleased that Lainie made the whole process enjoyable from start to finish. We look forward to working with you in the future and if you ever have any questions, please don't hesitate to contact us! We wish you many miles of enjoyment with your new Audi! Dan Flood General Manager

December 13, 2017

Exceptional Service For Minor Repair Scheduled a same day appointment to replace a headlight bulb. The service team was efficient, personable and professional. The work was completed in a More

by ken1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudolfo Medina
Dec 20, 2017 -

Fletcher Jones Audi responded

Hi Ken1955, Thank you for leaving your feedback! We are pleased to hear that Rudolfo was able to provide you the Fletcher Jones Difference. We love to hear our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us at any time! Dan Flood General Manager

December 11, 2017

Arly Sellers is fantastic! Arly helped us to get our new Q7 this weekend. She worked with me for about 6 months and followed up brilliantly, always. She helped us to determine t More

by kaynkayf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arly Sellers
Dec 11, 2017 -

Fletcher Jones Audi responded

Hi Kaynkayf, Thank you for being a loyal customer and thank you for your feedback! We're very pleased to hear that we were given the opportunity to have earned your 5-star rating! This is the Fletcher Jones Difference! If you have any questions at any time, please do not hesitate to contact us at any time. We wish you many miles of enjoyment with your new Audi Q7! Dan Flood General Manager

December 11, 2017

Good, straight forward car-buying experience Worked with Joey and he was very easy to talk to and straight-forward throughout the process. Everyone else at the dealership was nice and efficient a More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama
Dec 11, 2017 -

Fletcher Jones Audi responded

Hi Rich, Thank you for leaving your feedback! We are pleased to hear that Joey was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

December 11, 2017

Purchased a 2017 Audi A4 Premium Plus We weer looking to purchase an Audi A4 and were shopping around at different dealers, I e-mail Fletcher Jones for an e-price and I got a very favorabl More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Orelove, Matthew Kahn
Dec 11, 2017 -

Fletcher Jones Audi responded

Hi William, Thank you for leaving us your detailed feedback and congratulations on your new Audi A4! I am pleased to hear our team was able to provide you the best experience possible. We love to hear our team as well as our dealership environment is maintaining the highest of standards that we practice. If any questions arise, please don't hesitate to contact us. We are here to help and look forward to assisting you in the future. We wish you many miles of enjoyment with your new Audi A4! Dan Flood General Manager

December 10, 2017

Great experience! Friendly, knowledgeable staff. Kept me updated on how the service on my car was progressing. He made me feel as if I was his only client. More

by Island
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rajchel
Dec 11, 2017 -

Fletcher Jones Audi responded

Hi Island, Thank you for sharing your service feedback with us! We are pleased to hear that Andrew was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again in the future! Dan Flood General Manager

...
65
...