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Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Channing Greene was excellent. Channing Greene was very patient and responsive with us during our buying process and we felt like we got an very fair price on the vehicle we purchas Channing Greene was very patient and responsive with us during our buying process and we felt like we got an very fair price on the vehicle we purchased. Isaias was also very professional. We love the dealership and hope we will be satisfied with our Audi going forward. We have historically purchased Japanese brands. More
Needed help quick and Tim at FJ delivered I needed a replacement motor for the washer fluid as we were heading on a trip up north. FJ got it done with clear communication. Thank you I needed a replacement motor for the washer fluid as we were heading on a trip up north. FJ got it done with clear communication. Thank you More
Fast and expert service! We had a flat tire and the car was in and out in 2 hours, and Jorge kept us informed throughout the process. Highly recommend! We had a flat tire and the car was in and out in 2 hours, and Jorge kept us informed throughout the process. Highly recommend! More
A top-notch car buying experience As a previous Audi owner I truly felt like everyone involved genuinely wanted to keep us as a customer. Arly (sales/concierge) connected with us on a As a previous Audi owner I truly felt like everyone involved genuinely wanted to keep us as a customer. Arly (sales/concierge) connected with us on a personal level immediately and invested the time to get us in the vehicle we wanted. More
Great experience I had been dreading the car buying experience for months. I had messaged with Lainie a few times prior to coming into FJ. I made an appointment and wi I had been dreading the car buying experience for months. I had messaged with Lainie a few times prior to coming into FJ. I made an appointment and within a few hours walked out with a new car. Lainie is very knowledgeable about the Audi brand. Her sales style is a refreshing change to the car buying experience . I would definitely recommend her and the dealership. More
Exceptional Service For Minor Repair Scheduled a same day appointment to replace a headlight bulb. The service team was efficient, personable and professional. The work was completed in a Scheduled a same day appointment to replace a headlight bulb. The service team was efficient, personable and professional. The work was completed in a very timely manner. In addition, a very thorough check of the vehicle was performed and the results carefully explained. More
Arly Sellers is fantastic! Arly helped us to get our new Q7 this weekend. She worked with me for about 6 months and followed up brilliantly, always. She helped us to determine t Arly helped us to get our new Q7 this weekend. She worked with me for about 6 months and followed up brilliantly, always. She helped us to determine the car we needed, and kept calling and following up until we were ready. 2nd Audi for us. We're very happy with our decision. Thanks FJ!! Keep up the great work! More
Good, straight forward car-buying experience Worked with Joey and he was very easy to talk to and straight-forward throughout the process. Everyone else at the dealership was nice and efficient a Worked with Joey and he was very easy to talk to and straight-forward throughout the process. Everyone else at the dealership was nice and efficient as well. More
Purchased a 2017 Audi A4 Premium Plus We weer looking to purchase an Audi A4 and were shopping around at different dealers, I e-mail Fletcher Jones for an e-price and I got a very favorabl We weer looking to purchase an Audi A4 and were shopping around at different dealers, I e-mail Fletcher Jones for an e-price and I got a very favorable response on price and availability from Matt in sales. We then scheduled an appointment to see and test drive the car of our choice,we arrived at the dealership and were greeted by staff members and escorted to the showroom. We were introduced to the sales manager Gabriel, and he assured us that he would work for us on a deal that fit our desired budget. Matt then showed us the car of our choice and we went on the test drive and we were very pleased with the Audi A4. So we went in finalized our deal with Gabriel an Matt made sure that our new car was ready to be delivered to us as soon as our paperwork was completed. The overall experience was great from start to finish, although the dealership was very busy, they did their best to make us at home while waiting. I would definitely recommend Fletcher Jones Audi for a great car buying experience, we were very pleased driving home in our new Audi. More
Great experience! Friendly, knowledgeable staff. Kept me updated on how the service on my car was progressing. He made me feel as if I was his only client. Friendly, knowledgeable staff. Kept me updated on how the service on my car was progressing. He made me feel as if I was his only client. More