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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
January 16, 2018
Quick and to the point. The reps spent their time solving issues and making a deal. Place was comfortable and relaxing. I would recommend this dealership to others. Hopin The reps spent their time solving issues and making a deal. Place was comfortable and relaxing. I would recommend this dealership to others. Hoping service is the same experience. More
by Matthew r
Employees Worked With
Joey Lama
January 15, 2018
Happy customer I walked in expecting one vehicle after finding it online but was not happy with it. But Nolan my favorite salesman made me happy and found me somet I walked in expecting one vehicle after finding it online but was not happy with it. But Nolan my favorite salesman made me happy and found me something better. P.S. I didn't walk out of there having buyer remorse. LOVE MY CAR. #Allmine More
by Taiwo Collier
Employees Worked With
Nolan
January 14, 2018
The very BEST car buying experience I have EVER had!!! Amy Jo Russell worked sooo very hard in finding the EXACT vehicle we were looking for !!! Communication and professionalism was EXCELLENT. Will ALWAYS Amy Jo Russell worked sooo very hard in finding the EXACT vehicle we were looking for !!! Communication and professionalism was EXCELLENT. Will ALWAYS come back More
by Dbanas@msc-Hobart.com
Employees Worked With
John in Financing , Isaias Mancilla, Amy Russell
January 13, 2018
Excellence from all departments! My salesperson, Channing, consistently has gone above and beyond to help me with my concerns. My service writer, Tony, was well informed about my veh My salesperson, Channing, consistently has gone above and beyond to help me with my concerns. My service writer, Tony, was well informed about my vehicle and gave me useful info about the operation of my very new car, and arranged for a repair manager to explain more about the car to me since it does operate differently than my prior Q5, I am very please with the concern of the repair shop staff. Thank you! More
by Tucker 38
Employees Worked With
Tony, Service Writer, Tim Mettille, Channing Greene
January 12, 2018
Our Family's best Car purchase Experience. This was one of our best experience as it relates to purchasing a vehicle. From the dealership to the friendly personal staff. Our salesperson " This was one of our best experience as it relates to purchasing a vehicle. From the dealership to the friendly personal staff. Our salesperson " Amy " was top notch . She made us feel very comfortable, she was very knowledgeable and very professional. I would highly recommend. Thank You for the warm and wonderful experience. Sincerely, Ed More
by Carguy62
Employees Worked With
Amy Russell
January 11, 2018
They deliver what they promise Great, friendly service. We knew what to expect. We replaced a cracked windshield which cannot be avoided in Chicago. We had pleasant shuttle servi Great, friendly service. We knew what to expect. We replaced a cracked windshield which cannot be avoided in Chicago. We had pleasant shuttle service. Thank you. More
by jeanne
Employees Worked With
Tim Mettille
January 10, 2018
Efficient and enjoyable buying experience! Joey was a rockstar. Started with him end of 2016, but wasn't ready to pull the trigger. He kept in touch all last year, so I went directly to him Joey was a rockstar. Started with him end of 2016, but wasn't ready to pull the trigger. He kept in touch all last year, so I went directly to him to purchase end of 2017. Deal was done in a weeks time. More
by Jennifer N Watson
Employees Worked With
Kit Kolbe, Bob Levenson, Joey Lama
January 08, 2018
Quick sale My husband and I arrived an hour before closing on Dec. 30 looking at a listing online. With the sum total, the car was out of my range, due to a pric My husband and I arrived an hour before closing on Dec. 30 looking at a listing online. With the sum total, the car was out of my range, due to a price typo by Consumer Reports for $10,000 less. Joey showed me a few other reasonably priced cars and I chose one with fewer options. There was a long wait to meet with finance, but Joey made sure the car was gassed up and detailed while we waited. He also offered us snacks and made sure we wanted for nothing. Your showroom was like no other I've seen. More
by dawng712
Employees Worked With
Joey Lama
January 06, 2018
Excellent purchase of 2018 A4 Andrew & Brandon were excellent to work with. They were responsive and accommodating with my needs and budget - will look forward to working with t Andrew & Brandon were excellent to work with. They were responsive and accommodating with my needs and budget - will look forward to working with them again. More
by Audi
Employees Worked With
Brandon Moore, Andrew Budd
January 03, 2018
Excellent Service Came in for service on my car, Rudy was extremely helpful, speedy, and very very polite. I really appareciafe his help and would definitely come back Came in for service on my car, Rudy was extremely helpful, speedy, and very very polite. I really appareciafe his help and would definitely come back for service here! Highly recommend!! More
by Audi Girl
Employees Worked With
Rodolfo Medina
