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Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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47 days still no license plate I am from ohio and bought my a6 they said Audi would take care of my plates we’ll hear it is 47 days later can’t drive my car it’s sitting in my drive I am from ohio and bought my a6 they said Audi would take care of my plates we’ll hear it is 47 days later can’t drive my car it’s sitting in my driveway for the last 17 days can’t do it myself they have all the paperwork joey lama was great at sales but that doesn’t help getting my license plates More
Audi A5 Had a great experience with Fletcher Jones, Matt walked me through every step and was even able to take car of an unforeseen hiccup in the buying pro Had a great experience with Fletcher Jones, Matt walked me through every step and was even able to take car of an unforeseen hiccup in the buying process. He really cares about his customers. It was my first visit to Fletcher Jones and won't be my last... More
Joey Lama is fantastic My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. H My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. He genuinely assessed our needs and wants and recommended the car that best suits us. Joey's superb handling of the sales process led to a smooth and pleasant negotiation. We had such high regard for Joey that we took at soft stance in negotiations, as we were fine with Joey (and Fletcher Jones) ending up with good compensation on our purchase. We have purchased several cars over the years, and Joey far exceeds the sales reps we have dealt with for our prior purchases. More
Outstanding Exper Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the v Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the various financial options in getting our new A6. More
Excellent experience Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already rec Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already recommended you to my colleagues. More
Scheduled Service and Recall Items I was very happy with my service experience at Fletcher Jones Audi. William, my service tech was prompt, professional and courteous. Thanks for great I was very happy with my service experience at Fletcher Jones Audi. William, my service tech was prompt, professional and courteous. Thanks for great customer service. More
Easy job but took some time We discovered a leak on our garage floor, found out it was cooling fluid. Took it in right away, they had to order the part, somehow took two days and We discovered a leak on our garage floor, found out it was cooling fluid. Took it in right away, they had to order the part, somehow took two days and then so late the third day we went the next day to pick it up. No loaners available but I guess I understand that when you don't book in advance! More
Online appt, consistent servcie Tony was there when I arrived, he checked for recalls, took a look at my Q5, and kept in touch with progress. The report card is great, my Q5 was even Tony was there when I arrived, he checked for recalls, took a look at my Q5, and kept in touch with progress. The report card is great, my Q5 was even ready early. Having a clean Q5 to drive away in was great. More
Service Rep Service Representative, William Gonzalez was awesome! He went above and beyond. I would prefer working with him anytime I come in for service because Service Representative, William Gonzalez was awesome! He went above and beyond. I would prefer working with him anytime I come in for service because he was friendly and professional. More
Every aspect of my purchase was a 10++++ There are not enough words to say what a wonderful experience I had purchasing my new Audi. You have a client for Life!! GM Dan Flood was the BEST! He There are not enough words to say what a wonderful experience I had purchasing my new Audi. You have a client for Life!! GM Dan Flood was the BEST! He did exactly what he said he would do and more. He made what normally is a frustrating experience into a sheer joy! I would highly recommend this dealership to anyone looking for a smooth, honest, respectful car purchase. Class Act/Top notch 10+ More