Fletcher Jones Audi

Great to work with Ana Ana was amazing and flexible throughout the day as I was changing what I wanted in a car. She was a pleasure to work with Ana was amazing and flexible throughout the day as I was changing what I wanted in a car. She was a pleasure to work with More

Best car buying experience It started with the sales manager Brandon Moore. His was very friendly and professional. He put us at ease immediately. He then turned us over to Matt It started with the sales manager Brandon Moore. His was very friendly and professional. He put us at ease immediately. He then turned us over to Matt Kahn who we had spoke to over the phone. Once again, Matt was very professional and friendly. Gave us all the information we needed to make up our minds. Absolutely no pressure. Just an attitude to make us happy. And the financial guy,who I lost his card and can’t give you his name was just as nice and very clear on all the financial aspects. I was just and overall easy and great experience. We will be recommending Fletcher Jones highly. More

Excellent attention to my service Customer service agent Will immediately understood the mechanical problem, and he arranged for a tech, Evo, to ride with me in my car to identify the Customer service agent Will immediately understood the mechanical problem, and he arranged for a tech, Evo, to ride with me in my car to identify the specific issue: wheel bearings. Great diagnosis and service! More

The Only Time Buying a Car Has Actually Been FUN! Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 with Arly Sellers. As we all know, buying a car can be stressful and overwhelming but somehow Arly managed to make the entire experience fun from start to finish. Yep, you read that correctly - I just said that I had fun buying a car. She listened to what I wanted, was up front with me about everything the entire time (which goes against everything you typically think about car salespeople) and got me exactly what I wanted incredibly quickly. She was extremely respectful of my time which I could not have appreciated more. Here’s the best part, she has continually followed up with me a year in half after my purchase to make sure everything is working perfectly with my car and answer any questions I might have. I'm in sales myself and know that I took a few notes from her way of doing business. If you’re going to buy an Audi I highly suggest you request to work with Arly Sellers!! Oh, and bonus - I found out she works out of both service and sales which is a huge benefit having a go to person at the sales facility!! More

Superb customer service, patient, extremely personable Melinda Speer was nothing short of fantastic - not just during my shopping experience, but after as well. She was very patient with me. Once she under Melinda Speer was nothing short of fantastic - not just during my shopping experience, but after as well. She was very patient with me. Once she understood what was important for me in my vehicle, she made sure to point out all aspects that she thought would resonate with my taste. She never pushed me beyond my comfort level. And when I told her I needed a car for an important appointment, she made absolute sure that I had my car by that date. I can't say enough wonderful things about her. I will absolutely go back to this dealership and Melinda again! On a side note - I really appreciated working with a woman on my car purchase. At the other dealerships I visited I was greeted only by men whom I felt did not fully understand what I wanted and needed in a vehicle. Melinda made me feel totally different and confident about my car purchase. It wasn't about making a deal - it was about finding the right vehicle for me that was going to improve my future. More

Hassle Free Purchase Arly was very respectful of my time and flexible with my schedule. We were able to process a new car purchase remotely and then finalized and picked-u Arly was very respectful of my time and flexible with my schedule. We were able to process a new car purchase remotely and then finalized and picked-up in less than 2 hours. Thanks Arly! More

Everything done efficiently and well Despite a bit of a wait for my rental car, the rest of the visit ran without a hitch. It's always a pleasure dealing with Fletcher Jones Audi. Despite a bit of a wait for my rental car, the rest of the visit ran without a hitch. It's always a pleasure dealing with Fletcher Jones Audi. More

Great Service! Rodolfo really took care of me. I was very impressed by the quick service and pleasant experience when working with Mr. Rodolfo Medina yesterday. I discovered a nail in the side wall I was very impressed by the quick service and pleasant experience when working with Mr. Rodolfo Medina yesterday. I discovered a nail in the side wall of my new Q7's tire. I immediately took my car over to the Service Center without an appointment. I was in and out in an hour and 15 minutes with a brand new tire (covered under warranty). I will have no hesitation to return to Fletcher Jones for my Audi Service at any time. More

Fantastic care and service. Rudi was Great! Helpful and Rudi helped save me a few dollars with a voucher. We reviewed my warranty and my previous visit that recommended we get new front brakes Helpful and Rudi helped save me a few dollars with a voucher. We reviewed my warranty and my previous visit that recommended we get new front brakes again. More