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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
March 12, 2018
Excellent sales guy Joey Lama! Great sales guy Joey Lama! Would highly recommend him! We are going back fourth on many e mail but we finally came to our price! Great sales guy Joey Lama! Would highly recommend him! We are going back fourth on many e mail but we finally came to our price! More
by Sammy1225
Employees Worked With
Joey Lama
March 10, 2018
Great dealership This place is great because of the people who work here. From a welcoming environment to great deals are things which differentiate this dealership. I This place is great because of the people who work here. From a welcoming environment to great deals are things which differentiate this dealership. I highly recommend it. More
by Satya
Employees Worked With
Mandi Mancilla
March 10, 2018
Great Experiences Every Time I've leased my last three Audis from Fletcher Jones and have always had great experiences with everyone I've worked with. Ana, the most recent person I've leased my last three Audis from Fletcher Jones and have always had great experiences with everyone I've worked with. Ana, the most recent person I worked with, was absolutely fantastic. She was incredibly personable and helpful, and she followed up numerous times with me after I received delivery of my Audi to make sure that I had everything I needed. She's fantastic, and I'd recommend her to anyone who's looking to buy or lease an Audi. More
by VSM
Employees Worked With
Ana Museva
March 09, 2018
Ana is the best Ana was the most amazing sales person I ever meet. She was very nice to deal with. She did everything beyond my expectation to meet my needs. I am ve Ana was the most amazing sales person I ever meet. She was very nice to deal with. She did everything beyond my expectation to meet my needs. I am very complicated customer and very demanding but she managed to deal with it very professionally and to help me make the right choice for me. She was very knowledgeable about the cars and did everything in her power to help me buy the right car. I highly recommended her to all my friends and she all ready has two new appointments with them. All the best. More
by Neno232
Employees Worked With
Ana Museva
March 08, 2018
Great service on my 2013 Audi A6 Quattro (6 Cylinder) I brought my Audi in for it's 55K service. I also had a damaged tire from a Chicago winter pothole. They secured a loaner for me. Discovered a leakin I brought my Audi in for it's 55K service. I also had a damaged tire from a Chicago winter pothole. They secured a loaner for me. Discovered a leaking water pump and it also required a fuel line as part of the recall. It took them a few days to get the water pump but they allowed me to keep the loaner so there was no inconvenience. BTW, the loaner was a 2108 Audi A6 Quattro also. I have all my Audis serviced here. Professional and courteous reps and they do a terrific job. More
by Ster9in#
Employees Worked With
Gerardo Negrete (service rep)
March 08, 2018
Amazing experience First time purchasing a car. Charles Brook went above and beyond to answer all of my questions and make my purchase smooth. Charles was very knowledge First time purchasing a car. Charles Brook went above and beyond to answer all of my questions and make my purchase smooth. Charles was very knowledgeable about the car I wanted as well as other cars and the features they contained. I recommend this dealership and Charles Brook to anyone looking to purchase a car. More
by Mjt507
Employees Worked With
Charles Brooks
March 07, 2018
New Purchase Ana Museva was a fantastic sales person, she was easy to work with, and made the sales process enjoyable. I will use her again for my next purchase! Ana Museva was a fantastic sales person, she was easy to work with, and made the sales process enjoyable. I will use her again for my next purchase! More
by brandon1
Employees Worked With
Ana Museva
March 07, 2018
2015 CPO Dealership & staff were Great throughout the sales & finance process went the extra mile to make the sale special...picke me up at the train station & Dealership & staff were Great throughout the sales & finance process went the extra mile to make the sale special...picke me up at the train station & kept the process moving at all times More
by Gad5053
Employees Worked With
William Maloney
March 07, 2018
William Gonzalez is the best! William is always there to help. William has returned my texts and calls even though he is on PTO. He is the best! BR, Steve William is always there to help. William has returned my texts and calls even though he is on PTO. He is the best! BR, Steve More
by Audi_Steve
Employees Worked With
William Gonzalez
March 07, 2018
By far the best service As soon as I sat down with Arly I felt right at home, incredibly friendly service and such a positive experience. She did everything possible to make As soon as I sat down with Arly I felt right at home, incredibly friendly service and such a positive experience. She did everything possible to make sure I had a great experience. I am beyond happy with the entire experience, and now I’m in the car of my dreams. More
by Arturo123
Employees Worked With
Arly Sellers
