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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

March 15, 2018

Great experience with Lainie and Fletcher Jones! I recently bought a Q5 and could not be happier with my experience. Lainie was super knowledgeable, honest, and insightful. Instead of selling me on More

by Markjstachura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Soth, Lainie Schwartz
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Markjstachura, Congratulations on your new Audi Q5! Thank you for leaving your feedback! We are pleased to hear that Lainie was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us if you have any questions regarding your new Q5. We are always here to help! Dan Flood General Manager

March 15, 2018

LOVE LOVE LOVE FJ Audi & Joey Lama I just purchased my 2nd A4 yesterday with Joey Lama and I couldn’t have been more impressed with the level of service provided and the flexibility to More

by Brittany Bussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett in Finance , Brandon Moore, Joey Lama
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Brittany, Congratulations on your new and second Audi A4! Thank you for leaving your detailed feedback! We are pleased to hear that Joey was able to provide you the Fletcher Jones Difference and was able to earn you as a loyal lifetime customer! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many new miles in your A4! Dan Flood General Manager

March 15, 2018

Great experience with Isaias! We had a great experience with Isaias! He really took care of us as we transitioned from an SUV to the Audi Q7. After comparing multiple dealerships a More

by Audiq7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Audiq7, Congratulations on your new Audi Q7! Thank you for leaving your feedback! We are pleased to hear that Isaias was able to provide you the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many new miles in your Audi Q7! Dan Flood General Manager

March 15, 2018

Joey was amazing to work with. The dealership was great, clean and very modern. Our sales person Joey worked with us and helped us achieve the pricing and deal that we were lookin f More

by Dporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Dporter, Thank you for leaving your feedback! We are pleased to hear that Joey was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 15, 2018

Best Vehcile purchase I ever made and I made a few . #1. NO BUYERS REMORSE! #2. NO PUSHY SALESPEOPLE #3. LOVED THE WHOLE EXPERIENCE ESPECIALLY THE RIDE IN THE CAR ELAVATOR ( that was very cool ) #4. FLET More

by Uncle Deb’s Q3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Woodstrom, Joey Lama
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Uncle Deb, Thank you for sharing your feedback! We are pleased to see that we were able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out and we look forward to working with you again in the future! Dan Flood General Manager

March 15, 2018

A HAPPY FLETCHER CUSTOMER I called Joey about a vehicle that was already sold. On my way, 2 another Audi dealer, I remembered his professionalism...and, even with a client, More

by Retired
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama, Omar Ocasio, Raphael Ferrer
Mar 16, 2018 -

Fletcher Jones Audi responded

Dear Valued Customer, Congratulations on the purchase of your A4! I'm thrilled to hear that our associates were professional, patient, sincere and knowledgeable! We appreciate the positive feedback and recommendation. We look forward to providing you with the same quality of professionalism in service. Equally, if you have suggestions on how we can earn the full 5 stars, please share that feedback with us. Let us know if you need any assistance. Happy driving! Best Regards, Claire Rocco Guest Experience Advisor

March 14, 2018

Great car buying experience! Jack has fantastic customer service skills and really was able to tell me everything about the 2018 Q5 that I needed to know so that I could make a ve More

by Annieaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Anderson, Bob Levenson, Jack Broder
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Annieaudi, Congratulation on your new 2018 Audi Q5! Thank you for sharing your feedback! We are pleased to see that we were able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out and we look forward to working with you again in the future! Please do not hesitate to contact us if you have any questions! Dan Flood General Manager

March 13, 2018

Great attention I worked with Fletcher Jones in acquiring a not-as-relased-yet Audi S5 last year. I live closer to a different Audi dealer, and after trying twice to More

by Steve S5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla
Mar 13, 2018 -

Fletcher Jones Audi responded

Hi Steve, Thank you for the 5 star review! I'm thrilled to hear that Isaias provided you with the warm, careful and comfortable experience to move forward with your purchase. Congratulations on the S5 and we look forward to servicing your vehicle for the duration of your ownership! Best Regards, Claire Rocco Guest Experience Advisor

March 12, 2018

Excellent customer service, above and beyond Entire team at Audi was thorough, stayed late to give us the best deal possible, and I never felt rushed through the process. I really appreciated how More

by rachel sagowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Streck
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Rachel, Thank you for leaving your feedback! We are pleased to hear that Ron was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 12, 2018

Ana, Ana, Ana Ana gave me a great deal and made sure everything promised was delivered. She even changed out my license plates. This is my 2nd Audi from FJA. Sales/ More

by Mark Niedringhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Museva
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Mark, First, thank you for your loyalty and congratulations on your NEW Audi! Thank you for leaving your feedback! We are pleased to hear that Ana was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

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