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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

April 03, 2018

Great experience We had a great experience leasing a Q7 at Fletcher Jones Audi. Dana Moore worked to find what we needed and they were willing to work with our budget. More

by Jsheyn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in Financing, Dana Moore
Apr 19, 2018 -

Fletcher Jones Audi responded

Hi Jsheyn2, Congratulations on your new Audi Q7! Thank you for sharing your feedback with us and we am so happy to hear that you were provided the Fletcher Jones Difference with Dana. We absolutely look forward to seeing you again soon, in the meantime, please don't hesitate to contact us should any future questions arise! We wish you many miles of enjoyment in your new Q7! Dan Flood General Manager

March 31, 2018

Awesome buy ! I am very happy and satisfied with my new Audi, It is my first Audi and I am glad that Mandi Mancilla was our sales person ! She was very helpful an More

by Relopro17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Mandi Mancilla
Apr 12, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for recent purchase and referral! I'm pleased to hear that Mandi helped make your experience memorable. If any questions arise please don't hesitate to reach out. Kind Reguards, Marissa Kelly | Guest Experience Advisor

March 30, 2018

What I had hoped for. I started shopping in the market a month ago looking at various luxury vehicles. After having a horrible experience of not being taken seriously with More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama
Apr 12, 2018 -

Fletcher Jones Audi responded

Hi, We appreciate your feedback and are delighted to hear that our team was able to assist you with your new Audi. I'm glad to hear that you are so happy with you car! Please don't hesitate to reach out to me with any questions, Most Sincerely, Marissa Kelly | Guest Experience Advisor

March 29, 2018

Fantastic and Pleasant Car Buying Experience Clarissa helped us get into Q7 after working with me for about 5 months. She helped us find the car that fit our needs, and was courteous, professiona More

by Chris Sandercook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Barrera
Mar 30, 2018 -

Fletcher Jones Audi responded

Dear Chris, Thank you for your loyalty! We are thrilled that you chose Fletcher Jones for your Q7 purchase and that Clarissa provided you with a 5 star experience! We look forward to maintaining your vehicle throughout your ownership. Happy Driving! Best Regards, Claire Rocco Guest Experience Advisor

March 29, 2018

My A3 and me I had a wonderful time working with the audi team. I came in for a test drive and walked out with my audi and i love it. They made the process super e More

by Trois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Trois, Congratulations on your new Audi A3! Thank you for sharing your detailed feedback with us and I am so happy to hear that you were provided the Fletcher Jones Difference from Melinda. We absolutely look forward to seeing you again soon, in the meantime, please don't hesitate to contact us should any future questions arise! We wish you many miles of enjoyment with your new A3! Dan Flood General Manager

March 28, 2018

Outstanding staff and service My previous Audi was totaled in an accident, so I needed a car ASAP, and Venita and Ana made the experience as pleasant as it could possibly be under More

by Audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venita Rais, Ana Museva
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Audifan, Thank you for leaving your feedback! We are pleased to hear that both Venita as well as Ana were able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many new miles of enjoyment in your Audi! Dan Flood General Manager

March 25, 2018

Great sales experience Joey was very patient with my questions and answered him thoroughly - he also was very knowledgeable on the cars and was able to provide me a good vie More

by Chiguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Chiguy, Congratulation on your new Audi S4! Thank you for leaving your detailed feedback and experience with us! We are very pleased to hear that Joey was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many new miles of enjoyment in your S4! Dan Flood General Manager

March 24, 2018

Fantastic It was a pleasure working with Joey Lama . He was so entusiastic and personable to deal with. Joey made my buying experience well worth it. I would hi More

by Tania
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lama
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Tania, Congratulation on your new Audi A5! Thank you for leaving your feedback! We are pleased to hear that Joey was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 24, 2018

Completely Satisfied Tony Prusak in the service department is completely awesome all the way around. His knowledge and professionalism is a 10. He helped me with everythin More

by Erick.chahin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Erick, Thank you for leaving your very detailed feedback! We are very pleased to hear that Tony was able to provide you the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 23, 2018

Importance of great service managers. Since I bought my Audi I have dealt with Tim Mettille. Every time I come in, Tim takes care of any problems the Audi may have. If I wait, if 2 hours i More

by sox#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Apr 02, 2018 -

Fletcher Jones Audi responded

Hi Sox#1, Thank you for sharing your service feedback with us! We are pleased to hear that Tim was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again in the future! Dan Flood General Manager

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