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Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
Great experience We had a great experience leasing a Q7 at Fletcher Jones Audi. Dana Moore worked to find what we needed and they were willing to work with our budget. We had a great experience leasing a Q7 at Fletcher Jones Audi. Dana Moore worked to find what we needed and they were willing to work with our budget. I would recommend this location and specifically Dana. More
Awesome buy ! I am very happy and satisfied with my new Audi, It is my first Audi and I am glad that Mandi Mancilla was our sales person ! She was very helpful an I am very happy and satisfied with my new Audi, It is my first Audi and I am glad that Mandi Mancilla was our sales person ! She was very helpful and knowledgeable and answered every question that we had and more , it was a great experience . Just recently my sister was in the market for a new vehicle as well, so I sent her to Mandi Mancilla and she also was pleased. Thank you so much and see you in a couple of years when I am ready for an upgrade ! More
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What I had hoped for. I started shopping in the market a month ago looking at various luxury vehicles. After having a horrible experience of not being taken seriously with I started shopping in the market a month ago looking at various luxury vehicles. After having a horrible experience of not being taken seriously with my first visit at McGrath Audi, I came to FJ’s. I had been in a Lexus for the last 20 years so this was a big departure for me and I really wanted that customer experience and personal attention to help me make the move to Audi. I could not have been happier with the experience I had with Fletcher Jones. I picked up my new car and left feeling very happy and comfortable I made the right choice! More
Fantastic and Pleasant Car Buying Experience Clarissa helped us get into Q7 after working with me for about 5 months. She helped us find the car that fit our needs, and was courteous, professiona Clarissa helped us get into Q7 after working with me for about 5 months. She helped us find the car that fit our needs, and was courteous, professional and patient during the search. She was always enthusiastic and personable, and made the whole experience genuinely pleasant. This is the second Audi we’ve purchased at Fletcher Jones, and we're very happy with our decision. Thanks! More
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My A3 and me I had a wonderful time working with the audi team. I came in for a test drive and walked out with my audi and i love it. They made the process super e I had a wonderful time working with the audi team. I came in for a test drive and walked out with my audi and i love it. They made the process super easy and enjoyable. Love Melinda and the team, thank you all so much! More
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Outstanding staff and service My previous Audi was totaled in an accident, so I needed a car ASAP, and Venita and Ana made the experience as pleasant as it could possibly be under My previous Audi was totaled in an accident, so I needed a car ASAP, and Venita and Ana made the experience as pleasant as it could possibly be under the circumstances. They were extremely knowledgeable and as helpful as could be and I ended up with an Audi I like even better than my old one, which I loved! Thank you!!! More
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Great sales experience Joey was very patient with my questions and answered him thoroughly - he also was very knowledgeable on the cars and was able to provide me a good vie Joey was very patient with my questions and answered him thoroughly - he also was very knowledgeable on the cars and was able to provide me a good view into the pros and cons of each model and option. I felt like I understood exactly what I was buying. I was thinking about an A6, but ultimately ended up with an S4 which he helped guide me to. Really was a different buying experience to my last car purchase at Lexus More
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Fantastic It was a pleasure working with Joey Lama . He was so entusiastic and personable to deal with. Joey made my buying experience well worth it. I would hi It was a pleasure working with Joey Lama . He was so entusiastic and personable to deal with. Joey made my buying experience well worth it. I would highly recommend working with him if you are looking for an Audi. I can't say enough on how happy I am with my new A5!! More
Completely Satisfied Tony Prusak in the service department is completely awesome all the way around. His knowledge and professionalism is a 10. He helped me with everythin Tony Prusak in the service department is completely awesome all the way around. His knowledge and professionalism is a 10. He helped me with everything that I needed and made sure he did not let me leave until everything was done to my satisfaction. I don’t think I can ever go anywhere else to buy a car or have one service just because of Tony. He really cares about his customers which is so hard to find in this industry. He is truly a gem. More
Importance of great service managers. Since I bought my Audi I have dealt with Tim Mettille. Every time I come in, Tim takes care of any problems the Audi may have. If I wait, if 2 hours i Since I bought my Audi I have dealt with Tim Mettille. Every time I come in, Tim takes care of any problems the Audi may have. If I wait, if 2 hours is the time frame to complete the service, the car is ready within that period. He keeps me informed of any additional problems. You sell great cars, but your service managers are a big reason to continue using Fletcher. More