Fletcher Jones Audi

Great experience Charles was informative but not pushy and it really felt like he was advocating on my behalf. He thoroughly explained all the features and benefits of Charles was informative but not pushy and it really felt like he was advocating on my behalf. He thoroughly explained all the features and benefits of the cars and overall made me feel very comfortable. More

Audi Q5 We had very nice experience with this Audi dealer. At first they offer low price for our trade in Mazda CX-7 and told them “sorry, I can’t do that”. O We had very nice experience with this Audi dealer. At first they offer low price for our trade in Mazda CX-7 and told them “sorry, I can’t do that”. On the next day a manager called again and offered the price I was asking ( without even be able to see our car, which was amazing to me!) I would like to thank you very much! It was a fair deal. Our car was in perfect condition and we wouldn’t give it away for pennies. Abviously the management had a good understanding about train in value. Buying the new Audi Q5 was a brilliant experience. Everyone was very friendly and helpful. Thank you! More

Good experience Channing guided me well through the entire purchase process and he kept me posted during the waiting period after we ordered the car. He throughly exp Channing guided me well through the entire purchase process and he kept me posted during the waiting period after we ordered the car. He throughly explained the car functionalities in details. More

Great experience I had a great experience today at FJ. The dealership was slammed today, and despite that, I never felt like I wasn’t the most important customer ther I had a great experience today at FJ. The dealership was slammed today, and despite that, I never felt like I wasn’t the most important customer there. Thank you, Charles, for everything. You were a pleasure to work with, a great educator throughout the process and you were incredibly patient. More

Maintenance There was a hiccup of my adviser can't finding my Audi Care Package that I paid for on my account. Luckily, I had a copy of the payment and everything There was a hiccup of my adviser can't finding my Audi Care Package that I paid for on my account. Luckily, I had a copy of the payment and everything was sort out while I waited for the service to be done. I've visit this location a few times for service and recalls and the advisers are very professional and courtesy. More

Extremely Pleasant I worked with Tim Mettille and he was extremely helpful and informative. From the time I arrived to drop off my car till I came back Tim stayed in con I worked with Tim Mettille and he was extremely helpful and informative. From the time I arrived to drop off my car till I came back Tim stayed in contact with me giving me updates on what was going on and never tried to recommend any unnecessary services. Overall the experience was absolutely painless. I've been to three Audi Dealerships and this one is hands down the best I've worked with yet. More

Excellent Service I came to Fletcher Jones and met with Mandi to purchase a vehicle. She made the entire process easy and seamless, taking special steps to answer all m I came to Fletcher Jones and met with Mandi to purchase a vehicle. She made the entire process easy and seamless, taking special steps to answer all my questions regarding the vehicle and warranty. I will definitely come to see Mandi when it is time to purchase my next Audi. More

World Class Service, but a little expensive. I had a few individual maintenance items performed at 3 years old and I purchased 4 new summer tires and had my wheels swapped. The service dept was I had a few individual maintenance items performed at 3 years old and I purchased 4 new summer tires and had my wheels swapped. The service dept was able to remove my wheels even though I had lost the wheel lock key. One service was performed which I did not approve, but Jorge had already realized it and removed most of the cost from my bill, which was great service from him. Car was ready when promised and all services appear to have been performed. Shuttle driver was very professional and courteous. Overall, my service experience was excellent. I just felt the cost for some of the services was a little high, but this is my first Audi, so I don’t really have a fair comparison. More

Who you work with makes the difference Came once before & left without a car. With Channing on my side this time, I got the car I wanted. He worked hard to find the right car for me! Came once before & left without a car. With Channing on my side this time, I got the car I wanted. He worked hard to find the right car for me! More

Great comprehensive experience I would to start by thanking Ron Streck for his help in providing a great experience with the purchase. This car was my daughter’s first car experienc I would to start by thanking Ron Streck for his help in providing a great experience with the purchase. This car was my daughter’s first car experience and I can say that she was extremely happy. We appreciated help we received from the test of the team including John Lin the finance representative. Thank you all! More