Back

Fletcher Jones Audi

Chicago, IL

4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Contact Dealership

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 923 reviews

May 02, 2018

Channing Greene was an absolute pleasure to work with!! Channing made my car search enjoyable. I was searching for the perfect car for quite some time. He was always on top of calling me the minute one ca More

by Rockel73
Recommend Dealer
Yes
Employees Worked With
Channing Greene
May 03, 2018 -

Fletcher Jones Audi responded

Hi Rockel73, Thank you for leaving us your feedback and congratulations on your new Audi! We are pleased to hear that Channing was able to provide you the best experience possible. We love to hear our team is maintaining the high standards that we practice and of course giving you the Fletcher Jones Difference. If any questions arise, please don't hesitate to contact us. We are here to help and look forward to assisting you in the future. We wish you many enjoyable miles in your new Audi! Dan Flood General Manager

May 01, 2018

Great Experience Channing Greene was a pleasure to work with. He answered all of our questions and helped us get a great deal on our first Audi. More

by RebeccaBG
Recommend Dealer
Yes
Employees Worked With
Channing Greene
May 03, 2018 -

Fletcher Jones Audi responded

Hi RebeccaBG, Congratulations on your new Audi and thank you for leaving your feedback! We are pleased to hear that Channing was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

May 01, 2018

Check up Diagnosed problem and informed me of the issue that needed repair. Texeted and emailed me of the plan to fix and when it would be ready. More

by Audi2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
May 03, 2018 -

Fletcher Jones Audi responded

Hi Audi2011, Thank you for sharing your service feedback with us! We are pleased to hear that Will was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again in the future! Dan Flood General Manager

May 01, 2018

Quick and easy quality service Great service center, clean, attractive, quick, and professional. Normally have no problems at all, except for a minor issue where this last visit lef More

by fong.brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Medina
April 28, 2018

Great cars, deal, and people! I'd highly recommend Fletcher Jones Audi. Great selection, helpful staff (thanks ,Mandi, Omar and Brandon), and an overall pleasant buying experience. More

by Bruneu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore, Mandi Mancilla, Omar Ocasio
May 01, 2018 -

Fletcher Jones Audi responded

Hi Brueu, Thank you for this great feedback regarding your experience with Omar, Mandi and Brandon. I hope that we are able to earn the 5th star on your next visit. If any questions arise don't hesitate to reach out. Best Regards, Marissa Kelly | Guest Experience Advisor

April 25, 2018

Great experience. I would go back for my next car for sure. Mandi was wonderful and not too pushy which was nice. The sales process was quick and efficient. More

by td119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
May 03, 2018 -

Fletcher Jones Audi responded

Hi td119, Thank you for leaving your feedback! We are pleased to hear that Mandi was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

April 24, 2018

Low pressure , great experience. See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being t More

by JSully
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ocasio
Apr 26, 2018 -

Fletcher Jones Audi responded

Hi Omar, Thank you for this great feedback regarding your experience with Omar. I hope that we are able to earn the 5th star on your next visit. If any questions arise don't hesitate to reach out. Kind Regards, Marissa Kelly | Guest Experience Advisor

April 23, 2018

Best customer experience I’ve ever had From start to finish, Fletcher Jones Audi was great to deal with. The facility is clean, comfortable and beautiful. Melinda is so knowledgea More

by DSebastian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett from Finance, Gabe Orelove, Melinda Speer
Apr 23, 2018 -

Fletcher Jones Audi responded

Hi DSebastian, Thank you for leaving your feedback! We are pleased to hear that Melinda, Gabe and Brett were all able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

April 21, 2018

Audi service It was a great experience. My Audi representative was awesome. Servando was helpful and very nice. I would recommend him again. Also my loaner car More

by Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando Lopez
Apr 23, 2018 -

Fletcher Jones Audi responded

Hi Lily, Thank you for sharing your service feedback with us! We are pleased to hear that Servando was great to work with and was able to earn your 5-star rating. This is what we like to hear in regards to not only our sales team but service as well. If any questions arise, please do not hesitate to reach out and we look forward to working with you again in the future! Dan Flood General Manager

April 21, 2018

Amazing Customer Service Channing Greene was amazing. His attention to our wants and needs was incredible. He listened and understood what type of car we were looking for. The More

by Cory123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Apr 23, 2018 -

Fletcher Jones Audi responded

Hi Cory123, Thank you for leaving your feedback! We are pleased to hear that Channing was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

...
56
...