Fletcher Jones Audi

Great experience. I would go back for my next car for sure. Mandi was wonderful and not too pushy which was nice. The sales process was quick and efficient. I would go back for my next car for sure. Mandi was wonderful and not too pushy which was nice. The sales process was quick and efficient. More

Low pressure , great experience. See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being t See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being too pushy. More

Best customer experience I’ve ever had From start to finish, Fletcher Jones Audi was great to deal with. The facility is clean, comfortable and beautiful. Melinda is so knowledgea From start to finish, Fletcher Jones Audi was great to deal with. The facility is clean, comfortable and beautiful. Melinda is so knowledgeable and passionate about her job/Audi, that it made the purchase decision a lot easier. The sales manager (Gabe) and finance manager (Brett) were also great and represented the brand very well. Lastly, the car is a beautiful, elegant and sexy. Can’t think of a better car for the money. More

Amazing Customer Service Channing Greene was amazing. His attention to our wants and needs was incredible. He listened and understood what type of car we were looking for. The Channing Greene was amazing. His attention to our wants and needs was incredible. He listened and understood what type of car we were looking for. The process was seamless and very transparent. I will be recommending Channing to all of our friends. More

Audi service It was a great experience. My Audi representative was awesome. Servando was helpful and very nice. I would recommend him again. Also my loaner car It was a great experience. My Audi representative was awesome. Servando was helpful and very nice. I would recommend him again. Also my loaner car was very nice. More

Incredible Service! I was honestly floored by the top to bottom quality of my car buying experience. This is my first luxury car purchase and all I can say is WOW! Raul I was honestly floored by the top to bottom quality of my car buying experience. This is my first luxury car purchase and all I can say is WOW! Raul was honest, efficient and knowledgable. I was in and out with my new car within 2 hours--a record as far as I am concerned. I feel like I've been welcomed into a new family. More

A gem among car salesmen! Channing knows the product backwards and forwards and makes the car buying experience a pleasure. He is not a hard sell, and truly cares about his cus Channing knows the product backwards and forwards and makes the car buying experience a pleasure. He is not a hard sell, and truly cares about his customers getting the right car for their lifestyle. He did a great job of giving us time to make the decision and walking us though the steps and perks of buys at Fletcher Jones. In the end, we didn't end up buying the Audi, but if we ever do in the future, Channing will be my first call. He is a class act- Fletcher Jones is lucky to have him! More

Great experience of buying a great car Channing Greene from sales was very haelpful over the phone and very nice when arrived at dealership,he was very professional whit helping us finding Channing Greene from sales was very haelpful over the phone and very nice when arrived at dealership,he was very professional whit helping us finding the right car for us with details and great customer care. More

Great dealer and a great dealership I reached out to Charles a couple of months ago as I started to mull over the idea of picking up a used S4 and he was extremely helpful. Since I was w I reached out to Charles a couple of months ago as I started to mull over the idea of picking up a used S4 and he was extremely helpful. Since I was wrapping my mind around the idea of having a car payment again for the first time in over a decade, I had plenty of questions and hypotheticals to pepper him with. He gave me good answers and only called me when he thought they had a car that fit my parameters, or to get some more details on what exactly I was looking for, which is exactly my speed. I'd recommend them, and Charles in particular! More

They made the experience more complicated than necessary I contacted the dealer online first to try and make a deal as I was an out of State buyer that would be in town soon. I felt like they were not willi I contacted the dealer online first to try and make a deal as I was an out of State buyer that would be in town soon. I felt like they were not willing to work with me initially, but a few days later when I showed up at the dealer in person, they knew I was serious. The salesman was very pleasant and knew the car inside and out but the GM was not understanding or wanting to accept my purchase plan, which simply involved me providing my own financing. He tried to insist that in order for the deal to work, I needed to finance thru them. I carefully explained that I was not interested in that option as I had a better rate lined up with my bank and after a bit they reluctantly agreed. Next they insisted on getting my SS# to run some type of background check (??) to which I also declined as they already had my driver's license info, and if that's good enough for TSA then it needed to be good enough for them or I was walking away. I can only surmise that they were being cautious because I had just walked in off the street and they really didn't know me, but isn't that how most customers appear? That being said, if someone is willing to provide you with a certified check to purchase a car, you need to jump on that. I can walk into any dealership, sign my name and drive away, which is what I essentially did here and in fact have purchase my last 5 vehicles in this manner, but have never encountered as much resistance to close a sale. The Finance guy lived up to the reputation and was wanting to sell me other options that I didn't need or want, especially those that included car washes and other perks that I could not use being 1000 miles away. They really did not want me to go home without giving them some of my personal $$ In the end, I drove away in the new vehicle (wallet intact) and felt satisfied with the agreed price. I don't know that I will be in the market to buy again anytime soon, but if I am I would give them another try, now that they know I'm not the bad guy trying to pull a fast one that they made me feel like. More