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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
May 01, 2018
Quick and easy quality service Great service center, clean, attractive, quick, and professional. Normally have no problems at all, except for a minor issue where this last visit lef Great service center, clean, attractive, quick, and professional. Normally have no problems at all, except for a minor issue where this last visit left my front tires short on air. Definitely just a small mistake considering they were both at the same PSI, someone just forgot to check it needed a little bit more. More
by fong.brian
Employees Worked With
Rudy Medina
April 28, 2018
Great cars, deal, and people! I'd highly recommend Fletcher Jones Audi. Great selection, helpful staff (thanks ,Mandi, Omar and Brandon), and an overall pleasant buying experience. I'd highly recommend Fletcher Jones Audi. Great selection, helpful staff (thanks ,Mandi, Omar and Brandon), and an overall pleasant buying experience. Even if there's a slight bump in the road (it happens) they work hard to make it right! II don't think you'll find a better buying experience anywhere else in the Greater Chicago area. More
by Bruneu
Employees Worked With
Brandon Moore, Mandi Mancilla, Omar Ocasio
April 25, 2018
Great experience. I would go back for my next car for sure. Mandi was wonderful and not too pushy which was nice. The sales process was quick and efficient. I would go back for my next car for sure. Mandi was wonderful and not too pushy which was nice. The sales process was quick and efficient. More
by td119
Employees Worked With
Mandi Mancilla
April 24, 2018
Low pressure , great experience. See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being t See Omar. He is very informed and personable. I would definitely buy another car from him. The dealership is friendly and professional without being too pushy. More
by JSully
Employees Worked With
Omar Ocasio
April 23, 2018
Best customer experience I’ve ever had From start to finish, Fletcher Jones Audi was great to deal with. The facility is clean, comfortable and beautiful. Melinda is so knowledgea From start to finish, Fletcher Jones Audi was great to deal with. The facility is clean, comfortable and beautiful. Melinda is so knowledgeable and passionate about her job/Audi, that it made the purchase decision a lot easier. The sales manager (Gabe) and finance manager (Brett) were also great and represented the brand very well. Lastly, the car is a beautiful, elegant and sexy. Can’t think of a better car for the money. More
by DSebastian
Employees Worked With
Brett from Finance, Gabe Orelove, Melinda Speer
April 21, 2018
Amazing Customer Service Channing Greene was amazing. His attention to our wants and needs was incredible. He listened and understood what type of car we were looking for. The Channing Greene was amazing. His attention to our wants and needs was incredible. He listened and understood what type of car we were looking for. The process was seamless and very transparent. I will be recommending Channing to all of our friends. More
by Cory123
Employees Worked With
Channing Greene
April 21, 2018
Audi service It was a great experience. My Audi representative was awesome. Servando was helpful and very nice. I would recommend him again. Also my loaner car It was a great experience. My Audi representative was awesome. Servando was helpful and very nice. I would recommend him again. Also my loaner car was very nice. More
by Lily
Employees Worked With
Servando Lopez
April 20, 2018
Incredible Service! I was honestly floored by the top to bottom quality of my car buying experience. This is my first luxury car purchase and all I can say is WOW! Raul I was honestly floored by the top to bottom quality of my car buying experience. This is my first luxury car purchase and all I can say is WOW! Raul was honest, efficient and knowledgable. I was in and out with my new car within 2 hours--a record as far as I am concerned. I feel like I've been welcomed into a new family. More
by julia33
Employees Worked With
Raul Sorbun
April 19, 2018
A gem among car salesmen! Channing knows the product backwards and forwards and makes the car buying experience a pleasure. He is not a hard sell, and truly cares about his cus Channing knows the product backwards and forwards and makes the car buying experience a pleasure. He is not a hard sell, and truly cares about his customers getting the right car for their lifestyle. He did a great job of giving us time to make the decision and walking us though the steps and perks of buys at Fletcher Jones. In the end, we didn't end up buying the Audi, but if we ever do in the future, Channing will be my first call. He is a class act- Fletcher Jones is lucky to have him! More
by sgullan
Employees Worked With
Channing Greene
April 18, 2018
Great experience of buying a great car Channing Greene from sales was very haelpful over the phone and very nice when arrived at dealership,he was very professional whit helping us finding Channing Greene from sales was very haelpful over the phone and very nice when arrived at dealership,he was very professional whit helping us finding the right car for us with details and great customer care. More
by laiuserghei
Employees Worked With
Channing Greene
