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Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very courteous and professional. The team found my problem and fixed it correctly the first time. I had them do a detail on the car. It looked better than when I received it from the The team found my problem and fixed it correctly the first time. I had them do a detail on the car. It looked better than when I received it from the salesman. More
Tim was great Tim was very helpful and courteous. The work was done quickly and professionally. Very clean atmosphere. Good location and I love the free car washes. Tim was very helpful and courteous. The work was done quickly and professionally. Very clean atmosphere. Good location and I love the free car washes. More
Friendly staff I Really enjoyed my experience buying a car. Test drive was great. Channing was courteous and professionally fair. Would recommend to others based I Really enjoyed my experience buying a car. Test drive was great. Channing was courteous and professionally fair. Would recommend to others based in my experience More
Great experience A professional and knowledgeable staff makes for a real buying experience. Lainie was helpful and had no problem spending all the time required for me A professional and knowledgeable staff makes for a real buying experience. Lainie was helpful and had no problem spending all the time required for me to make an intelligent purchase. I trust my experience with service will be as successful as my purchase. More
Excellent Experience Ron was great to work with. He really went above and beyond! I would definitely recommend him to anyone in the market for an Audi. Ron was great to work with. He really went above and beyond! I would definitely recommend him to anyone in the market for an Audi. More
Fletcher Jones The only place in the city I go to for service or buying a new vehicle. The best customer service, responsive and always friendly. They always tell me The only place in the city I go to for service or buying a new vehicle. The best customer service, responsive and always friendly. They always tell me that they enjoy working with me which I love to hear! I’m in sales so am critical of customer service and have never been disappointed. More
Car detail Having my car detailed here really made me feel like it was brand new again. They really pay attention to even the smallest things. I'll be coming bac Having my car detailed here really made me feel like it was brand new again. They really pay attention to even the smallest things. I'll be coming back. I get my car detailed every season. More
Good service good price good management I tell everyone to check Fletcher Jones Audi price First before go anywhere else I will be going there more in future good price good management I tell everyone to check Fletcher Jones Audi price First before go anywhere else I will be going there more in future Thanks More
insightful and precise New service facility has a location only near-north residents can love, but setup is good: clean, efficient, enough staff to enable logistics. Althoug New service facility has a location only near-north residents can love, but setup is good: clean, efficient, enough staff to enable logistics. Although some staff seem to be constantly stressed, anxious or busy in multiple directions, this may reflect merely the testosterone-saturated car world. In the service section, Tim Mettille is outstanding: forthcoming, organized, precise, responsive. Managers might pay a visit to Audi in Highland Park to get a few customer service tips. More
Channing was the best. Channing was great - patient, straight-forward, and made the whole car-buying experience a pleasure. Some car dealers are pushy, or pressure you to cl Channing was great - patient, straight-forward, and made the whole car-buying experience a pleasure. Some car dealers are pushy, or pressure you to close - Channing made the whole process easy, would definitely recommend working with Channing. More