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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

August 26, 2018

Best car buying experience!! walked in with no intention to buy new Audi, but it all changed when i was greeted by salesman ravinder, who took time write own what i needed in my n More

by audi a4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hello, Welcome to the Fletcher Jones Family! Thank you for sharing your detailed feedback with us! We are pleased to see that Ravinder was able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out as we look forward to working with you again in the future! Congratulations on your new Audi A4! We wish you many miles of enjoyment in your new Audi! Dan Flood General Manager

August 26, 2018

Exceptional! The service, attention to detail, and overall customer experience is truly exceptional. i have never had a bad experience at Fletcher Jones - from car More

by PatriciaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi PatriciaP, Thank you for sharing your feedback with us! We are pleased to see that Tony was able to earn your 5-star rating as we always strive to provide the world-class guest experience. We're also very happy to hear you had an "exceptional" experience from both sales as well as service! If any questions arise, please reach out as we look forward to working with you again in the future! Dan Flood General Manager

August 22, 2018

Service review Dealership was clean, accommodating and easy to manage. Staff was friendly and helpful. I had an enjoyable visit. Rudy kept me informed on status of More

by Tatum05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rudy
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Tatum05, Thank you for sharing your feedback with us! We are pleased to see that both Omar and Rudy were both able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out as we look forward to working with you again in the future! Dan Flood General Manager

August 19, 2018

Best price and Experience I bought 5 Audi's in the past and this is my 6th new Audi and i am very happy with the Ravinder service, he is really customer focused his willingness More

by Audi Q5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brett anderson, Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hello, congratulations on your new Audi Q5! We're very happy to hear that Ravinder went above and beyond and was able to earn your 5-star review! We greatly appreciate you and your lovely family taking time from your busy day to drive over 30 miles to pay us a visit! Please do not hesitate to contact us if you have any questions! Once again, congratulations on your new Audi Q5! We wish you many miles of enjoyment in your new Audi Q5! Dan Flood General Manager

August 18, 2018

Air Bag Recall It was a replacement airbag recall , it was a pleasant experience. I received a loaner. All things reported afterwards would be great to fix, Thank yo More

by Cortezala
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Cortezala, thank you for leaving us your feedback! We are pleased to hear that we were able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are here to help and look forward to assisting you in the future! Dan Flood General Manager

August 16, 2018

Ravi gave me the absolute greatest experience From the second I walked in the door until I drove out of the dealership with my new Q5, Ravi was so helpful and knowledgeable every step of the way. More

by erinoshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Erinoshannon, congratulations on your new Audi Q5! We're very happy to hear that Ravinder has earned your 5-star review! We're ecstatic to hear that he took the time to educate you during your Audi buying experience! This is the Fletcher Jones Difference! Please do not hesitate to contact us if you have any questions! Once again, congratulations on your new Audi Q5! Dan Flood General Manager

August 08, 2018

Very professional I bought used Mazda for my tennage son who is starting college this year, i looked at few Mazda’s and I had it narrowed down to three dealerships of w More

by Mazdacx5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy, Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hello, Congratulations to you and your son on your new Mazda! We hope he greatly enjoys his new Mazda on his new journey to college! We're very happy to hear that Ravinder was a great pleasure to work with. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us! We wish you and your son many miles of enjoyment in his new vehicle. Dan Flood General Manager

August 04, 2018

Amazing experience We just picked our Honda today and my experience with Ravinder, was truly exceptional. My daughter totalled her Honda 2 weeks ago and fletcher Jones More

by Jasonkimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Jasonkimberly, Congratulations to you and your daughter on your new Honda! We're very happy to hear that Ravinder was phenomenal to work with from start to finish, this is the Fletcher Jones Difference! Please do not hesitate to contact us if you or your daughter has any questions. We look forward to assisting you in the future! We wish you many miles in your new Honda! Dan Flood General Manager

July 29, 2018

Great Service, Great Price We are very happy with our experience with Channing and Fletcher Jones Audi. It was fast and easy. They were attuned to our needs and flexible. It was More

by User12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for leaving your feedback with us! We are pleased to hear that Channing was great to work with and was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

July 05, 2018

Great buying experience! Would tell friends about dealership and Dana Moore! Dana was so patient with us. We are first time Audi buyers. I have no affiliation with and other More

by coolride9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett in finance department , Dana Moore
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi Coolride9, Congratulation on your new Audi! Thank you for leaving your feedback! We are pleased to hear that Dana was patient and able to provide you the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

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