Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience I enjoyed everything but the negotiation. I paid a fair price, but didn’t feel like “I won”. :) That stated, my experience with Fletcher Jones and I enjoyed everything but the negotiation. I paid a fair price, but didn’t feel like “I won”. :) That stated, my experience with Fletcher Jones and Channing was first rate. Excited to have a relationship with this dealer. More
Very professional and excellent service We recently purchased a 2018 Audi Q3 with Ravinder Dhiman. He was very professional, provided detailed knowledge of various options, made recommendati We recently purchased a 2018 Audi Q3 with Ravinder Dhiman. He was very professional, provided detailed knowledge of various options, made recommendations to make our purchase easy and painless. I recommend Ravinder for his overall excellent customer service and exceptional professionalism. Without a question, I would purchase another Audi through Ravinder again. More
Good deal, efficient handling After shopping around Chicagoland, I found the best deal on a new Audi at Fletcher Jones. Matt Kahn was also good at handling the transaction, didn't After shopping around Chicagoland, I found the best deal on a new Audi at Fletcher Jones. Matt Kahn was also good at handling the transaction, didn't waste my time and got me the car I wanted. More
Above and Beyond automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me back to my scheduled patients, checking warranties, wrapping in a 20,000-mile service that had been missed by my "home" dealership... Many many thanks! -Dr. Chapman More
Excellent service I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your service area is beyond excellent! Top notch service! Very impressed! More
First Audi This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took the time to show me all the car has to offer, I couldn’t be more pleased and he treated my family so nicely ! His attitude, patience and customer service is one of a kind, definitely recommend Ravinder if you are at Fletcher Jones Audi More
Great Customer Service Rep Tony Prusak did a great job in getting my car repaired very quickly! Appreciate him going beyond the call to get me in and out in less time than I an Tony Prusak did a great job in getting my car repaired very quickly! Appreciate him going beyond the call to get me in and out in less time than I anticipated. More
Excellent Experience for First Time Audi Buyer! This was my first time purchasing an Audi and I'm glad I did from Fletcher Jones. Brand Specialist, Melinda Speer, was very friendly right from the s This was my first time purchasing an Audi and I'm glad I did from Fletcher Jones. Brand Specialist, Melinda Speer, was very friendly right from the start and was very knowledgable about all the options, features and specs of the A3. She was overall very pleasant and easy to work with from start to finish. Raph Ferrer was also super helpful, patient and understanding in making sure I got exactly what I wanted, which was a huge reason why I came back to purchase the vehicle after a few days of thinking about it. The finance guy, (Jon Lim) made the process quick, easy and smooth. Unlike most dealerships, there were no hidden fees or other surprise expenses, which I greatly appreciated. If you're looking for an Audi, I highly recommend seeing Melinda and Raph at Fletcher Jones! More
Very well done Our whole experience was perfect and enjoyable. Joey and Nick showed great patience, communicated very well, and were very helpful with answering my m Our whole experience was perfect and enjoyable. Joey and Nick showed great patience, communicated very well, and were very helpful with answering my many questions. More
Great Purchase Experience, Even Better Long Term Support, ;) I bought my car in 2016, the whole experience was really great. Melinda got me a great deal for the car with my exact requirements. They always treate I bought my car in 2016, the whole experience was really great. Melinda got me a great deal for the car with my exact requirements. They always treated me very well on my service appointments and the quality of the service was better than any other dealership I used before. I was specially delighted with the support I received recently from Melinda. The car was broken in and the passenger window had to be replaced. Melinda managed to get me a service appointment and a loaner for the next day. The repair was completed in a couple of days and the car looks like nothing had happened. I do appreciate when people go beyond their responsibilities to help a customer. I am very happy and grateful for what she did to help me solve the issue quickly and painless. If you are looking for a new Audi, I highly recommend you talk to Melinda. She is the best! More