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Fletcher Jones Audi

Chicago, IL

4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

September 29, 2018

Q7 experience Went to almost every branded dealership. Ron was by far the best person we dealt with. Amazing service and got the car we wanted because FJ traded wit More

by MoFitz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Streck
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to reach out to us and sharing your most recent experience with us! Here at Fletcher Jones Audi, guest satisfaction is our greatest priority. That is what makes the Fletcher Jones difference! That being said, it is a pleasure to hear that you were able to find your perfect vehicle with the help of Ron! We wish you many miles of enjoyment, and congratulations on your new Audi! Best Regards, Dan Flood General Manager

September 28, 2018

Excellent Service, Pleasant Experience The service department is always professional and pleasant. The service facility on Elston Avenue is top notch and convenient. Fletcher Jones Audi tru More

by ronjaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for your loyalty toward Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Joshua continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best Regards, Dan Flood General Manager

September 28, 2018

Great Sevice Experience! Had to bring my car in to have a tire replaced and loved how I was sent a detailed report of everything they checked on my car along with a summary of More

by Pandora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Lopez and the two great shuttle drivers whose names I didn't get
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Pandora, Thank you so much for taking the time to reach out to us and leave such a pleasant review! It is a pleasure to hear that you and your vehicle were treated with the upmost care! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

September 28, 2018

Perfect buying experience with Fletcher Jones I would highly recommend Fletcher Jones Audi Chicago purchasing a new or preowned Audi. The experience was nothing but top notch. Everyone made sure t More

by ScottyD1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore, Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Scott, Thank you so much for taking the time to leave us such a wonderful review! Your recommendations are truly a gift. That being said, it is a pleasure to hear that our team was able to exceed your expectations. That is what makes the Fletcher Jones difference! As always, if any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

September 27, 2018

Excellent experience! Our experience with the dealership as a whole was a positive one! All that we came in contact with were friendly and very informative when it came to More

by KLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene, Michael Chiriboga
Oct 17, 2018 -

Fletcher Jones Audi responded

Hi KLee, Congratulations on your new Audi! We are thrilled to hear you had a wonderful experience working with both Channing and Michael! We truly strive to provide all of our guests with a world class experience and thrilled to hear of yours. We want to welcome you to the Fletcher Jones family and look forward to working with you for years to come. Thank you for recommending us to your friends and family, we couldn't be more pleased to assist them. If I can be any assistance now or in the future, please feel free to contact me. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

September 26, 2018

Excellent Service, Easy Process, Beautiful Showroom If you are in the market for a new or pre-owned Audi, go see Channing Greene at Fletcher Jones Audi. You won’t be disappointed! More

by dpwilke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for your wonderful review! It is a pleasure to hear you had a pleasant experience with Channing, your recommendations are truly a gift! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

September 25, 2018

Friendly seamless experience This was my first Audi purchase and my first purchase from Fletcher Jones. I worked with Channing, who walked me through the process seamlessly. We More

by Cfhunt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Welcome to the Fletcher Jones family! Thank you so much for leaving us such wonderful feedback! It is great to hear that you had a pleasant and enjoyable finding the perfect vehicle with the help of Channing. We look forward to your next visit with us. If any questions arise, please don't hesitate to contact us. We are always here to help! Congratulations on your new Audi! Dan Flood General Manager

September 23, 2018

Always Top Notch Staff All Around.. I have bought from here before. 2nd time around. I live in Nashville, Tn and we have very low inventory and they always go quickly and they Never have More

by jetta4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lim, Melinda Speer
Sep 27, 2018 -

Fletcher Jones Audi responded

Hi Christopher, Thank you so much for providing us with such stellar feedback! It is wonderful to hear that Melinda provided you with the world-class customer service we strive to hold ourselves to, because that is the Fletcher Jones difference! That being said, we appreciate your loyalty with us in our Fletcher Jones family, and that you were able to find the exact vehicle you were looking for. As always, we wish you many, many miles of enjoyment! Congratulations on your brand new 2018 S4! Dan Flood General Manager

September 23, 2018

Great Service Tim was helpful like always! scheduling was easy and on time. I received a clean loaner. My car was received great service and return clean was the in More

by 91brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Oct 24, 2018 -

Fletcher Jones Audi responded

Hello Brandi, Thank you for taking the time to write a positive review for our store. We look forward to working with you again in the future! Sincerely, Tamara LeForbes Fletcher Jones Management

September 23, 2018

Good experience Very Good customer service. Channing is very good at explaining the overall features of the vehicle and he made sure that the cons timer is completely More

by gkiran315
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Sep 27, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for taking the time to leave us such a positive review! It is great to hear that Channing was able to exceed your expectations and treated you with the upmost care. As always, we wish you many miles of enjoyment! Congratulations on your new Audi! Dan Flood General Manager

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