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Fletcher Jones Audi

Chicago, IL

4.4
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 920 reviews

October 10, 2018

Great first time experience at this dealership! As soon as I walked into the dealership, Mandi greeted me and was quick to help me on my car purchasing journey. Not only did she answer all of questi More

by SH716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
Oct 24, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you sharing your excellent experience and thank you for your business. Please know that we are here to assist with your vehicles needs from now on. Welcome to the Fletcher Jones Family! Sincerely, Tamara LeForbes Fletcher Jones Management

October 04, 2018

Happy Customer! Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them wh More

by 2018 Audi A4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Orelove, Michael Krasnow, Ravinder Dhiman
Oct 17, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for taking the time of day to reach out to us and leaving us with your amazing feedback! It is a pleasure to hear that Ravinder was able to earn your loyalty and continues to exceed your expectations and provide you with the customer experience we pride ourselves on. That is the Fletcher Jones difference! If you have any questions please do not hesitate to reach out to us. As always, we wish you many miles of enjoyment, and congratulations on your new 2018 Audi A4! Best Regards, Dan Flood General Manager

October 04, 2018

First car buying experience I am the proud owner of my new Honda Fit which i purchased from Ravinder few days ago. It all started me searching for my very first car and i knew Ho More

by honda fit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason in finance, Michael Krasnow, Ravinder Dhiman
Oct 17, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to reach out to us! It is a pleasure to hear that Ravinder was able to put you at ease and provide you with an excellent car buying experience. We wish you many miles of enjoyment, and congratulations on your new Honda Fit! Best Regards, Dan Flood General Manager

October 02, 2018

Great place to buy a car or SUV Purchased our first Audi last week, an Audi Q5. We looked as several similar vehicles and are coming out of a luxury Japanese manufactured SUV. The A More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene, Michael Chiriboga
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Mike, Welcome to the Fletcher Jones family! Thank you so much for taking the time to reach out, and sharing your experience with us! Here at Fletcher Jones Audi strive to provide you with a world-class guest experience. That being said, it is a pleasure to hear that Michael and Channing were able to exceed your expectations and help you find the perfect vehicle! As always, we wish you many miles of enjoyment, and congratulations on your new Q5! Best Regards, Dan Flood General Manager

October 02, 2018

We loved working with Melinda Speer and her colleagues. Melinda Speer at Fletcher Jones was very courteous, helpful and knowledgeable about the Audi line. She took us on test drives and pointed out the var More

by Peter0904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Peter, Thank you so much taking the time to leave us such phenomenal feedback! It is great to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Melinda. Your recommendations are truly a gift! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

October 01, 2018

Review Channing and the while team are a delight to work with and made the overall experience not a hassle. I highly recommend their services and staff. More

by Jg11chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for providing us with such great feedback! It is a pleasure to hear that Channing was able to exceed your expectations and provide you with a delightful experience! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

October 01, 2018

We had a great experience working with Melinda at FJ We really enjoyed our experience purchasing a Q7 recently. Melinda was very helpful, courteous, and accommodating as we decided on our options. We w More

by MB2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for reaching out and providing us with your wonderful feedback! Here at Fletcher Jones Audi, your satisfaction is our greatest priority. That being said, it is great to hear that Melinda was able to exceed your expectations and help you find the perfect vehicle! As always, we wish you many miles of enjoyment, and congratulations on your new Q7! Best Regards, Dan Flood General Manager

September 29, 2018

Q7 experience Went to almost every branded dealership. Ron was by far the best person we dealt with. Amazing service and got the car we wanted because FJ traded wit More

by MoFitz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Streck
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to reach out to us and sharing your most recent experience with us! Here at Fletcher Jones Audi, guest satisfaction is our greatest priority. That is what makes the Fletcher Jones difference! That being said, it is a pleasure to hear that you were able to find your perfect vehicle with the help of Ron! We wish you many miles of enjoyment, and congratulations on your new Audi! Best Regards, Dan Flood General Manager

September 28, 2018

Great Sevice Experience! Had to bring my car in to have a tire replaced and loved how I was sent a detailed report of everything they checked on my car along with a summary of More

by Pandora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Lopez and the two great shuttle drivers whose names I didn't get
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Pandora, Thank you so much for taking the time to reach out to us and leave such a pleasant review! It is a pleasure to hear that you and your vehicle were treated with the upmost care! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

September 28, 2018

Excellent Service, Pleasant Experience The service department is always professional and pleasant. The service facility on Elston Avenue is top notch and convenient. Fletcher Jones Audi tru More

by ronjaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for your loyalty toward Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Joshua continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best Regards, Dan Flood General Manager

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