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Fletcher Jones Audi

Chicago, IL

4.4
918 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 918 reviews

October 03, 2018

Happy Customer! Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them wh More

by 2018 Audi A4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Orelove, Michael Krasnow, Ravinder Dhiman
Oct 17, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for taking the time of day to reach out to us and leaving us with your amazing feedback! It is a pleasure to hear that Ravinder was able to earn your loyalty and continues to exceed your expectations and provide you with the customer experience we pride ourselves on. That is the Fletcher Jones difference! If you have any questions please do not hesitate to reach out to us. As always, we wish you many miles of enjoyment, and congratulations on your new 2018 Audi A4! Best Regards, Dan Flood General Manager

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October 02, 2018

We loved working with Melinda Speer and her colleagues. Melinda Speer at Fletcher Jones was very courteous, helpful and knowledgeable about the Audi line. She took us on test drives and pointed out the var More

by Peter0904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Peter, Thank you so much taking the time to leave us such phenomenal feedback! It is great to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Melinda. Your recommendations are truly a gift! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

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October 02, 2018

Great place to buy a car or SUV Purchased our first Audi last week, an Audi Q5. We looked as several similar vehicles and are coming out of a luxury Japanese manufactured SUV. The A More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene, Michael Chiriboga
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Mike, Welcome to the Fletcher Jones family! Thank you so much for taking the time to reach out, and sharing your experience with us! Here at Fletcher Jones Audi strive to provide you with a world-class guest experience. That being said, it is a pleasure to hear that Michael and Channing were able to exceed your expectations and help you find the perfect vehicle! As always, we wish you many miles of enjoyment, and congratulations on your new Q5! Best Regards, Dan Flood General Manager

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October 01, 2018

Review Channing and the while team are a delight to work with and made the overall experience not a hassle. I highly recommend their services and staff. More

by Jg11chicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for providing us with such great feedback! It is a pleasure to hear that Channing was able to exceed your expectations and provide you with a delightful experience! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

October 01, 2018

We had a great experience working with Melinda at FJ We really enjoyed our experience purchasing a Q7 recently. Melinda was very helpful, courteous, and accommodating as we decided on our options. We w More

by MB2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for reaching out and providing us with your wonderful feedback! Here at Fletcher Jones Audi, your satisfaction is our greatest priority. That being said, it is great to hear that Melinda was able to exceed your expectations and help you find the perfect vehicle! As always, we wish you many miles of enjoyment, and congratulations on your new Q7! Best Regards, Dan Flood General Manager

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September 29, 2018

Q7 experience Went to almost every branded dealership. Ron was by far the best person we dealt with. Amazing service and got the car we wanted because FJ traded wit More

by MoFitz05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to reach out to us and sharing your most recent experience with us! Here at Fletcher Jones Audi, guest satisfaction is our greatest priority. That is what makes the Fletcher Jones difference! That being said, it is a pleasure to hear that you were able to find your perfect vehicle with the help of Ron! We wish you many miles of enjoyment, and congratulations on your new Audi! Best Regards, Dan Flood General Manager

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September 28, 2018

Great Sevice Experience! Had to bring my car in to have a tire replaced and loved how I was sent a detailed report of everything they checked on my car along with a summary of More

by Pandora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
S. Lopez and the two great shuttle drivers whose names I didn't get
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Pandora, Thank you so much for taking the time to reach out to us and leave such a pleasant review! It is a pleasure to hear that you and your vehicle were treated with the upmost care! If any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

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September 28, 2018

Perfect buying experience with Fletcher Jones I would highly recommend Fletcher Jones Audi Chicago purchasing a new or preowned Audi. The experience was nothing but top notch. Everyone made sure t More

by ScottyD1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Moore, Channing Greene
Oct 03, 2018 -

Fletcher Jones Audi responded

Hi Scott, Thank you so much for taking the time to leave us such a wonderful review! Your recommendations are truly a gift. That being said, it is a pleasure to hear that our team was able to exceed your expectations. That is what makes the Fletcher Jones difference! As always, if any questions arise, please don't hesitate to contact us. We are always here to help! Best Regards, Dan Flood General Manager

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September 27, 2018

Excellent Service, Pleasant Experience The service department is always professional and pleasant. The service facility on Elston Avenue is top notch and convenient. Fletcher Jones Audi tru More

by ronjaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco
Oct 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for your loyalty toward Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Joshua continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best Regards, Dan Flood General Manager

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September 27, 2018

Excellent experience! Our experience with the dealership as a whole was a positive one! All that we came in contact with were friendly and very informative when it came to More

by KLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene, Michael Chiriboga
Oct 17, 2018 -

Fletcher Jones Audi responded

Hi KLee, Congratulations on your new Audi! We are thrilled to hear you had a wonderful experience working with both Channing and Michael! We truly strive to provide all of our guests with a world class experience and thrilled to hear of yours. We want to welcome you to the Fletcher Jones family and look forward to working with you for years to come. Thank you for recommending us to your friends and family, we couldn't be more pleased to assist them. If I can be any assistance now or in the future, please feel free to contact me. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

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