Fletcher Jones Audi
Chicago, IL
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Exceptional Experience Several months prior to purchase, I began looking at and test driving many different Audi models at Fletcher Jones. Channing was my first contact, and Several months prior to purchase, I began looking at and test driving many different Audi models at Fletcher Jones. Channing was my first contact, and would work with me throughout ongoing research and many different test drives. Where I felt pressure and "sales-driven" interactions from other competing dealerships/brands, I had the opposite experience working with Channing. He was always focused on "relationship first" with me as a customer, and he couldn't have made the research and purchase process any more enjoyable. Channing was focused on helping me find a car that was the best fit for me, and provided transparent pricing and insight that helped establish trust in him and the dealership as a whole. I would (and will) highly recommend working with Channing, and Fletcher Jones to any of my family and friends! Matt O. More
First Class Experience From our first inquiry about our Q7 to the time we left the dealership the sales team was very professional and met all our expectations. Channing wen From our first inquiry about our Q7 to the time we left the dealership the sales team was very professional and met all our expectations. Channing went above and beyond to ensure he showed us all the great features the vehicle had to offer. The treatment we received was first class! It was worth the 2.5 hour drive! More
Simple & Quick ! My daughter and I came to look at a vehicle that she was interested in. A few hours later, we were driving home in it. I was not planning on stopping My daughter and I came to look at a vehicle that she was interested in. A few hours later, we were driving home in it. I was not planning on stopping at Fletcher Jones as the "first stop". We really want to compliment Bernadette Rivera who is an outstanding person, professionally and also while being very down to earth. Joey Lama was very professional and courteous just as well. When the time arrives to purchase another vehicle, we will come here first for sure! More
Trustworthy guy Ravi is a really nice and trustworthy sales which we had a very nice car buying experience. The best thing is that he is a Indian which he speaks Indi Ravi is a really nice and trustworthy sales which we had a very nice car buying experience. The best thing is that he is a Indian which he speaks Indian and this really helped us to understand the whole purchase process. More
Great sales and service Channing has been very helpful as we have purchased two cars over the past 14 months. Fletcher Jones' service department has also been exceptional Channing has been very helpful as we have purchased two cars over the past 14 months. Fletcher Jones' service department has also been exceptional for regular maintenance and scheduled service. More
Super friendly Channing and everyone there were very friendly and helpful. He answered and explained every question that I had and just made my experience there awes Channing and everyone there were very friendly and helpful. He answered and explained every question that I had and just made my experience there awesome! More
Proud Audi Q5 Owner one of the best car buying experience in my life and this was made possible by ravinder, he is very knowledgeable, very focused to my needs and the wh one of the best car buying experience in my life and this was made possible by ravinder, he is very knowledgeable, very focused to my needs and the whole process from start to finish was smooth. I drove all the way from Michigan to buy Audi and it all started with one phone call which i made 3 weeks ago, ravi provided all the information very upfront, i had lot of questions which were all answered by him in timely manner. I highly recommend ravinder to anyone who is looking to purchase Audi, you will not regret it. More
Great first time experience at this dealership! As soon as I walked into the dealership, Mandi greeted me and was quick to help me on my car purchasing journey. Not only did she answer all of questi As soon as I walked into the dealership, Mandi greeted me and was quick to help me on my car purchasing journey. Not only did she answer all of questions efficiently but she even helped me narrow down the make and model that I was interested in. She went out of her way to help me return the current vehicle I was leasing and answered questions related to how to return and close out a lease even though my lease was with a different car brand. She exceeded my expectations and provided excellent customer service. I will definitely be returning to this dealership and requesting Mandi! More
Audi Q5 Channing was extremely welcoming and I didn’t feel pressured. I felt like I could trust him and that he wanted to find what car works best for me. Hig Channing was extremely welcoming and I didn’t feel pressured. I felt like I could trust him and that he wanted to find what car works best for me. Highly recommend him! More
First car buying experience I am the proud owner of my new Honda Fit which i purchased from Ravinder few days ago. It all started me searching for my very first car and i knew Ho I am the proud owner of my new Honda Fit which i purchased from Ravinder few days ago. It all started me searching for my very first car and i knew Honda fit will best fit my budget and needs, before contacting Fletcher Jones i went to look at the same car at other dealership in northern suburbs and they showed me carfax with a miles that were off from the actual car. So i was really cautious when i came to Fletcher Jones and boy i was wrong, Ravinder treated me very professionally and provided me all the information regarding the car, he was really patient with me through out the process and made my very first car buying experience enjoyable, fun and educational. Thank you Ravinder! More