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Fletcher Jones Audi

Chicago, IL

4.4
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 920 reviews

November 24, 2018

Channing is the best and we love our car! It was a pleasure working with Channing! He was very comfortable and natural to work with. He was knowledgeable about the car and all of the features. More

by Jadenelcher4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy was awesome too!, Channing Greene
Nov 26, 2018 -

Fletcher Jones Audi responded

Hi Jadenelcher, Thank you for choosing Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Tim continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Dan Flood General Manager

November 19, 2018

Ray is awesome! This was concierge service at its best. Being able to stay in contact via text or phone is great. Ray was super responsive and worked with me every More

by Laurenivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Powell
Nov 20, 2018 -

Fletcher Jones Audi responded

Hello Laurenivy, Thank you for your kind words and feedback regarding your visit with Ray!! Guest satisfaction is important to us and curious to know what areas you feel we could improve upon to provide you and all of our guests with five star service. I look forward to speaking with you. My direct line is 949-718-6532 Kind regards, Kimberlee Camargo Fletcher Jones Management West

November 14, 2018

Great customer experience I did my 55k maintenance at Fletcher Jones Audi yesterday. The service was seamless, everything worked like clock-work and before I knew it, the car w More

by TTguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gotangco
Nov 15, 2018 -

Fletcher Jones Audi responded

Hi TTguy, Thank you taking the time to share your experience with Joshua. We are pleased to know of the seamless visit he did provide you and truly look forward to working with you for many years to come. Kind regards, Kimberlee Camargo Fletcher Jones Management West

Nov 15, 2018 -

Fletcher Jones Audi responded

Hello TTguy, I am so happy to hear that your recent service visit with Joshua went seamless. Should you have any additional feedback for us please do contact me directly at 949 718-6426 We look forward to seeing you again the future. Sincerely, Tamara LeForbes Flecher Jones Management

November 14, 2018

No Hassle. Great salesman - Ravi! We could not have had a better experience working with Ravi. We cannot recommend him enough. Not only was he extremely knowledgeable about each car, h More

by Audi Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Nov 14, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Ravi. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

November 14, 2018

Easy in, easy out Tim made the experience seamless and transparent, great job. Waiting room was nice and had wifi, coffee, desk, and I was able to get some work done wh More

by fengcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Nov 15, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Tim continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Dan Flood General Manager

November 13, 2018

Amazing experience! Recommend this dealership highly . After visiting pretty much every Audi dealer in the Chicagoland, we walked in with no hope but knew exactly what More

by Lore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
Nov 14, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Mandi. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

October 29, 2018

Great experience Channing was incredibly helpful and very personable. I was referred to him by a friend and would certainly recommend him to others. Thank you, Channin More

by Robbinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Oct 31, 2018 -

Fletcher Jones Audi responded

Hello , We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing! Your recommendations are truly a gift. Best, [Cyrus Palizban First Impressions Manager

October 25, 2018

Great Car Buying Experience My husband and I weren’t planning on buying a car when we walked in and normally when we told dealers that we were just looking, they would mostly ign More

by ckbrun
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Oct 31, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager

October 24, 2018

Amazing car buying experience! Amazing service! Channing was extremely knowledgeable and helpful throughout the car buying experience. I will definitely be recommending him to all o More

by Sparton175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Oct 31, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager

October 23, 2018

Exceptional Experience Several months prior to purchase, I began looking at and test driving many different Audi models at Fletcher Jones. Channing was my first contact, and More

by matthewo84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Channing Greene
Oct 31, 2018 -

Fletcher Jones Audi responded

Hello Matt, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager

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