
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 920 reviews

Channing is the best and we love our car! It was a pleasure working with Channing! He was very comfortable and natural to work with. He was knowledgeable about the car and all of the features. It was a pleasure working with Channing! He was very comfortable and natural to work with. He was knowledgeable about the car and all of the features. We absolutely love our new vehicle and look forward to remaining loyal customers for years to come thanks to him! More
Ray is awesome! This was concierge service at its best. Being able to stay in contact via text or phone is great. Ray was super responsive and worked with me every This was concierge service at its best. Being able to stay in contact via text or phone is great. Ray was super responsive and worked with me every step of the way. This was a perfect service experience... More
Great customer experience I did my 55k maintenance at Fletcher Jones Audi yesterday. The service was seamless, everything worked like clock-work and before I knew it, the car w I did my 55k maintenance at Fletcher Jones Audi yesterday. The service was seamless, everything worked like clock-work and before I knew it, the car was ready. My service advisor was Joshua Gotangco More
No Hassle. Great salesman - Ravi! We could not have had a better experience working with Ravi. We cannot recommend him enough. Not only was he extremely knowledgeable about each car, h We could not have had a better experience working with Ravi. We cannot recommend him enough. Not only was he extremely knowledgeable about each car, he is extremely responsive and he made the car buying process EXTREMELY enjoyable. We walked into the dealership not knowing what car we wanted but once we finally decided on a car, he made sure the process was seamless. I HIGHLY recommend Ravi when you are in the market for a new car! More
Easy in, easy out Tim made the experience seamless and transparent, great job. Waiting room was nice and had wifi, coffee, desk, and I was able to get some work done wh Tim made the experience seamless and transparent, great job. Waiting room was nice and had wifi, coffee, desk, and I was able to get some work done while waiting. More
Amazing experience! Recommend this dealership highly . After visiting pretty much every Audi dealer in the Chicagoland, we walked in with no hope but knew exactly what Recommend this dealership highly . After visiting pretty much every Audi dealer in the Chicagoland, we walked in with no hope but knew exactly what we wanted and how much we were going to pay. Mandi made our dream come true and worked very well with us and our budget . She is very professional and knowledgeable. I would definitely recommend her to anyone who is trying to buy a car. Whole procedure was great. More

Great experience Channing was incredibly helpful and very personable. I was referred to him by a friend and would certainly recommend him to others. Thank you, Channin Channing was incredibly helpful and very personable. I was referred to him by a friend and would certainly recommend him to others. Thank you, Channing! More
Great Car Buying Experience My husband and I weren’t planning on buying a car when we walked in and normally when we told dealers that we were just looking, they would mostly ign My husband and I weren’t planning on buying a car when we walked in and normally when we told dealers that we were just looking, they would mostly ignore us or not take us seriously. However, we were immediately greeted when we walked in and Channing took the time not only to show us around but to get to know us. After a bad experience at a different dealership, it was so refreshing to work with Channing and he made me feel very comfortable as we did the test drive (having come from a Mini Cooper, driving the Q5 was a big change). More

Amazing car buying experience! Amazing service! Channing was extremely knowledgeable and helpful throughout the car buying experience. I will definitely be recommending him to all o Amazing service! Channing was extremely knowledgeable and helpful throughout the car buying experience. I will definitely be recommending him to all of my friends and family. More

Exceptional Experience Several months prior to purchase, I began looking at and test driving many different Audi models at Fletcher Jones. Channing was my first contact, and Several months prior to purchase, I began looking at and test driving many different Audi models at Fletcher Jones. Channing was my first contact, and would work with me throughout ongoing research and many different test drives. Where I felt pressure and "sales-driven" interactions from other competing dealerships/brands, I had the opposite experience working with Channing. He was always focused on "relationship first" with me as a customer, and he couldn't have made the research and purchase process any more enjoyable. Channing was focused on helping me find a car that was the best fit for me, and provided transparent pricing and insight that helped establish trust in him and the dealership as a whole. I would (and will) highly recommend working with Channing, and Fletcher Jones to any of my family and friends! Matt O. More