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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
February 11, 2019
Great Service! Service was fast and easy. Very helpful. Took care of all my needs. All service that as done was explained and detailed. Would definitely recommend. Service was fast and easy. Very helpful. Took care of all my needs. All service that as done was explained and detailed. Would definitely recommend. More
by Tina23
Employees Worked With
Jorge Gomez
February 07, 2019
Excellent service Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. When i came to pick up my vehicle he also helped expedite the process. More
by Chitowngrand
Employees Worked With
Gerardo negrete
February 05, 2019
Helped my wife with a check engine light on her AUDI My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. More
by CARL112
Employees Worked With
Tim Mettille
January 28, 2019
Excellent Service Visit Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings covered under warranty and fixed that issue and brought other upcoming issues to my attention. I was kept informed of the status of the repairs and all was done as quickly as possible. More
by 2AudiFamily
Employees Worked With
Tim Mettille
January 25, 2019
satisfied customer vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you More
by m1208
Employees Worked With
Tim Mettille, Brandon Moore
January 24, 2019
Helpful Service Dept Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience and very professional More
by bob
Employees Worked With
Jorge Gomez
January 24, 2019
Good overall experience at Fletcher Jones Audi Dealership The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks avai The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks available. I was at the dealership for a couple of hours during dinner time and was a bit hungry. Overall experience was very good, no complains. Unfortunately for me, Isaias Mancilla was a great negotiator and did not budge on price, he won all the negotiating rounds. Ron Streck is a great salesman, patient and not pushy, and provided great services. More
by Chicago1221
Employees Worked With
Ron Streck, Isaias Mancilla
January 19, 2019
GTI Purchase I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Frien I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Friendly staff and simple process, I'm very happy with the product and buying experience! More
by Reverse789
Employees Worked With
Ron Streck, Brandon Jin
January 15, 2019
Great experience! Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facili Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facilities are incredible. Channing Greene was an absolute pleasure to work with. A true “trusted advisor”. More
by Hawkeye
Employees Worked With
Ron Streck, Channing Greene, Jessica Grimmette
January 11, 2019
Great experience Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was also informative. Very thorough process. The only hang up was that emails didn't seem to transfer easily. More
by bam1
Employees Worked With
Isaias Mancilla, Omar Ocasio
