Back

Fletcher Jones Audi

Chicago, IL

4.3
917 Reviews

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 917 reviews

January 28, 2019

Excellent Service Visit Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings More

by 2AudiFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jan 29, 2019 -

Fletcher Jones Audi responded

Hello, We know you have options available to service your car and thrilled to know we had that opportunity to service your vehicle and that great care you received from our team. Guest satisfaction is our number one priority and hope to work with you for many years to come. Please feel free to contact me if I can be any assistance now or in the future. Kind regards, Kimberlee Camargo Fletcher Jones Management

January 25, 2019

satisfied customer vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you More

by m1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Brandon Moore
Jan 26, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

January 24, 2019

Good overall experience at Fletcher Jones Audi Dealership The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks avai More

by Chicago1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck, Isaias Mancilla
Jan 25, 2019 -

Fletcher Jones Audi responded

Hi, Guest feedback is always appreciated and happy to hear the paperwork was a smooth transaction. My compliments to you for being a strong negotiator and can understand the focus on working to get the best possible price. I want to personally congratulate you on the purchase of your new Audi and welcome your insight. Happy motoring, Kimberlee Camargo Fletcher Jones Management West

January 24, 2019

Helpful Service Dept Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jan 25, 2019 -

Fletcher Jones Audi responded

Good morning, Thank you for the kind words about Jorge and appreciate your recommendations I noticed we fell short in earning a solid 5 star review and welcome the opportunity to discuss how we can make it an extraordinary experience. Would you be available offer more details? I hope you could please reach out to me when time permits. My direct line is 949-718-6532. Respectfully, Kimberlee Camargo Fletcher Jones Management

January 18, 2019

GTI Purchase I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Frien More

by Reverse789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck, Brandon Jin
Jan 21, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Dan Flood General Manager

January 14, 2019

Great experience! Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facili More

by Hawkeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck, Channing Greene, Jessica Grimmette
Jan 16, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

January 11, 2019

Great experience Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was More

by bam1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Omar Ocasio
Jan 11, 2019 -

Fletcher Jones Audi responded

Hello, Congratulations on the purchase of your new Audi! We are thrilled to hear of the fabulous experience you had working with both John and Omar. I am surprised to hear your encountered a hang up with the emails as Audi as a brand has some of the best technology in the luxury industry. Please know I am available to assist you through out the ownership of your Audi, so please feel free to contact me anytime and welcome to our Fletcher Jones family! Kind regards, Kimberlee Camargo Fletcher Jones Management West 949-718-6532

January 10, 2019

A positive and professional experience My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new v More

by agvitale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Mancilla, Brandon Moore, Jack Broder, Arly Sellers
Jan 14, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Dan Flood General Manager

January 08, 2019

Audi Service for 2007 A4 Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall servic More

by clipstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jan 09, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

January 07, 2019

Excellent Service. I told Ron that I knew what I wanted and only had a limited amount of time to get through the entire process. He did an excellent job of getting me i More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck, Nolan Peek
Jan 07, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Ron. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

...
41
...