Fletcher Jones Audi
Chicago, IL
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Excellent Service Visit Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings covered under warranty and fixed that issue and brought other upcoming issues to my attention. I was kept informed of the status of the repairs and all was done as quickly as possible. More
satisfied customer vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you More
Good overall experience at Fletcher Jones Audi Dealership The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks avai The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks available. I was at the dealership for a couple of hours during dinner time and was a bit hungry. Overall experience was very good, no complains. Unfortunately for me, Isaias Mancilla was a great negotiator and did not budge on price, he won all the negotiating rounds. Ron Streck is a great salesman, patient and not pushy, and provided great services. More
Helpful Service Dept Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience and very professional More
GTI Purchase I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Frien I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Friendly staff and simple process, I'm very happy with the product and buying experience! More
Great experience! Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facili Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facilities are incredible. Channing Greene was an absolute pleasure to work with. A true “trusted advisor”. More
Great experience Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was also informative. Very thorough process. The only hang up was that emails didn't seem to transfer easily. More
A positive and professional experience My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new v My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new vehicle, and all of my expectations were successfully met. More
Audi Service for 2007 A4 Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall servic Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall service and experience was excellent. Highly recommend this dealership. More
Excellent Service. I told Ron that I knew what I wanted and only had a limited amount of time to get through the entire process. He did an excellent job of getting me i I told Ron that I knew what I wanted and only had a limited amount of time to get through the entire process. He did an excellent job of getting me in and out in a very reasonable amount of time. I was extremely impressed. More