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Fletcher Jones Audi

Chicago, IL

4.3
912 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 912 reviews

March 05, 2019

Very professional dealership and brand specialist I walked into Fletcher Jones not expecting to buy a car that day. Melinda was very informative and gave me a detailed walk through of the technology a More

by Ajbeierle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Mar 06, 2019 -

Fletcher Jones Audi responded

Congratulations on your purchase! Thank you for allowing us the opportunity to serve your buying needs. We are pleased to know of the professional service you received and confidence you had working with Melinda. Guest satisfaction is our greatest priority! Happy Motoring, Fletcher Jones Audi Management

March 02, 2019

Channing was excellent! Would highly recommend Channing at Fletcher Jones. Best experience at a dealership weve had. Channing is patient and personable and got us exactly wha More

by Breanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Mar 04, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

March 02, 2019

Outstanding experience Channing and the whole Fletcher Jones team were incredibly helpful and flexible. We love our new Audi Q5! Would definitely highly recommend Fletcher J More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krasnow, Channing Greene
Mar 04, 2019 -

Fletcher Jones Audi responded

Hello Kevin, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

March 01, 2019

New 2019 audi Q8 prestige Channing was incredible to work with! Reasonable negotiation, gave me prompt updates on the status of my cars delivery and it arrived faster than orig More

by Terryw787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Mar 04, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

March 01, 2019

Great dealership! I love that this is an indoor car dealership- you can look at cars without your coat. Everyone is friendly and made us feel welcome. We never felt pre More

by NikkiAguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Mar 04, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

February 25, 2019

Just bought an A6 and was shocked by the services I bought and A6 that sat in my garage for 3 weeks and found a crack in the glass due to pressure by the sales rep. NO HELP. Stay away from Fletcher More

by ggalindo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Flood, Matthew Kahn
Mar 12, 2019 -

Fletcher Jones Audi responded

Congratulations on your purchase! I apologize your experience was anything less than perfect. We have personally addressed your feedback with our team. Guest satisfaction is our greatest priority. We truly value you as a guest and your candid insight allows us to continually improve our guest experience; we hope to have an opportunity to work with you in the future. Please call me at 949-718-6532 Warm regards, Fletcher Jones Audi Management

February 23, 2019

Service Center is Awesome The Fletcher Jones Service Center has been a wonderful find for me. My new Audi Q5 was bought in the greater Chicago area, but this service center is More

by NLShaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servando Lopez, Assistant Service Manager
Feb 25, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

February 22, 2019

Great service . Brought my car in for service I was greeted right away they had a loaner ready for me. Ran some errands couple of hours later the car was ready cle More

by Baudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Soth
Feb 22, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

February 22, 2019

Outstanding Impeccable communication by Channing Greene! I traveled from nearly 3 hours away for the purchase, and Channing had almost everything complete before More

by ppritchard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Olexa, William Wierenga, Channing Greene
Feb 22, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

February 20, 2019

Purchase of a certified used Audi Jiovanny was the best! He explained the car in detail to my husband and I! He took the time to walk us through the workings of the car in detail! I am More

by Pamela16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael Ferrer, Jovanny Torres
Feb 21, 2019 -

Fletcher Jones Audi responded

HI, As an organization we are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Jiovanny. Your satisfaction and Loyalty is our number one priority and look forward to working with you for many years to come. Kind regards, Fletcher Jones Audi Management

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