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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
May 11, 2019
Great service department The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and wa The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and was kept informed during the process. The waiting area is very nice and spacious. My whole experience from start to finish was pleasant. More
by Ellie312
Employees Worked With
Servando Lopez
May 08, 2019
Service Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the proc Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the process very easy. More
by Mj
Employees Worked With
J Gotangco
May 05, 2019
3 rd Audi and counting due to exceptional customer experienc Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was a great experience. The best I have ever had. More
by Lmg7117
Employees Worked With
Isaias Mancilla, Channing Greene
May 03, 2019
Customer Service From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and give me suggestions. More
by Audi2012!
Employees Worked With
Tony
April 29, 2019
Act Fast I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar fea I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar features and low miles. I ended up buying a newer year Audi with better features and color. Their cars are priced very competitively and Ravinder made the entire process a pleasure to complete. More
by Lego
Employees Worked With
Ravinder Dhiman
April 29, 2019
Love my new car Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within on Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within one week so I don’t have to go through special order for 2-3 months. Everything is perfect! Thanks! More
by ZG
Employees Worked With
Channing Greene
April 24, 2019
Excellent Service Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired my A4 at Fletcher Jones. More
by james.lent
Employees Worked With
Gerardo Negrete, Tim Mettille
April 23, 2019
Very good experience I had a very good experience with my used Audi purchase. Channing was very friendly and patient while I did several test drives to make sure I chose t I had a very good experience with my used Audi purchase. Channing was very friendly and patient while I did several test drives to make sure I chose the car that was right for me. The negotiations were easy and quick. More
by Audiowner12
Employees Worked With
Channing Greene
April 22, 2019
Run Flat Tire Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-fl Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-flat tires cannot be repaired had to buy a new tire They have or had a spare in stock. took it into their dealership and they replaced it with in 3 hours. fantastic! later on had another flat on the same Tire. So I went back to the dealership only to have to leave it overnight. They called me the next day and told me it was ready for pickup. they also gave me a loaner car. More
by Gerhard
Employees Worked With
Tim Mettille
April 21, 2019
Amazing Experience from Start to Finish I purchased a new Q7 yesterday and the experience was amazing. My Sales Rep, Jessica, was extremely patient and thorough. She answered all of my quest I purchased a new Q7 yesterday and the experience was amazing. My Sales Rep, Jessica, was extremely patient and thorough. She answered all of my questions and didn't make me feel rushed in the process. In addition, the finance team was flexible and gave me a number of reasonable options. I'm extremely satisfied wtlith my experience and thoroughly impressed by the high level of professionalism displayed by the Fletcher Jones team. I will definitely refer others here. More
by ephillips13
Employees Worked With
Ron Streck, Jessica Grimmette
