Fletcher Jones Audi

Customer Service From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and give me suggestions. More

Act Fast I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar fea I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar features and low miles. I ended up buying a newer year Audi with better features and color. Their cars are priced very competitively and Ravinder made the entire process a pleasure to complete. More

Love my new car Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within on Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within one week so I don’t have to go through special order for 2-3 months. Everything is perfect! Thanks! More

Excellent Service Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired my A4 at Fletcher Jones. More

Run Flat Tire Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-fl Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-flat tires cannot be repaired had to buy a new tire They have or had a spare in stock. took it into their dealership and they replaced it with in 3 hours. fantastic! later on had another flat on the same Tire. So I went back to the dealership only to have to leave it overnight. They called me the next day and told me it was ready for pickup. they also gave me a loaner car. More

Very good experience I had a very good experience with my used Audi purchase. Channing was very friendly and patient while I did several test drives to make sure I chose t I had a very good experience with my used Audi purchase. Channing was very friendly and patient while I did several test drives to make sure I chose the car that was right for me. The negotiations were easy and quick. More

Amazing Experience from Start to Finish I purchased a new Q7 yesterday and the experience was amazing. My Sales Rep, Jessica, was extremely patient and thorough. She answered all of my quest I purchased a new Q7 yesterday and the experience was amazing. My Sales Rep, Jessica, was extremely patient and thorough. She answered all of my questions and didn't make me feel rushed in the process. In addition, the finance team was flexible and gave me a number of reasonable options. I'm extremely satisfied wtlith my experience and thoroughly impressed by the high level of professionalism displayed by the Fletcher Jones team. I will definitely refer others here. More

Flawless experience Purchasing our Q5 from Channing at Fletcher Jones was an absolute delight. He had an encyclopedic knowledge of the car and its competitors, then rema Purchasing our Q5 from Channing at Fletcher Jones was an absolute delight. He had an encyclopedic knowledge of the car and its competitors, then remained appropriately engaged, but not pushy, after our initial visit. After making the decision to buy, we quickly arrived at a fair deal for all parties involved. Then Channing and team made the purchase process easy and fun. I highly recommend working with them More

Andrew Rajchet Made everything OK! This was not the flawless service we are used to, The initial estimate of over $800.00 was outrageous. Some had actually been done last year when we s This was not the flawless service we are used to, The initial estimate of over $800.00 was outrageous. Some had actually been done last year when we spent $1,200 for an exchange of all fluids. My discussion with Andrew cleared everything up. The staff "forgot" to apply our coupon for the oil change. Come on guys! By the way, they forgot to reset my dash clock. You need to pay attention to small details or you will never get into Heaven. William R Swaim, MD Shana Lowitz More

Good service Uber vouchers is a nice touch - thank you. I will continue to use Fletcher Jones Audi for service for my A4 and will likely shop there for the next ca Uber vouchers is a nice touch - thank you. I will continue to use Fletcher Jones Audi for service for my A4 and will likely shop there for the next car. More