Fletcher Jones Audi
Chicago, IL
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Wonderful service! Highly recommend! More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email to making our deal to driving off w/ our Audi Q7. I couldn't have expected a better experience. Thanks again, Dexter! More
Auto Service My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so imm My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so immediate service repairs and updates. More
Great service department The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and wa The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and was kept informed during the process. The waiting area is very nice and spacious. My whole experience from start to finish was pleasant. More
Service Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the proc Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the process very easy. More
3 rd Audi and counting due to exceptional customer experienc Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was a great experience. The best I have ever had. More
Customer Service From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and give me suggestions. More
Act Fast I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar fea I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar features and low miles. I ended up buying a newer year Audi with better features and color. Their cars are priced very competitively and Ravinder made the entire process a pleasure to complete. More
Love my new car Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within on Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within one week so I don’t have to go through special order for 2-3 months. Everything is perfect! Thanks! More
Excellent Service Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired Gerardo Negrete was excellent in solving my problem. Two tires were damaged and replaced under my Tire and Wheel insurance purchased when I acquired my A4 at Fletcher Jones. More
Run Flat Tire Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-fl Bought a new Q7 Audi December 2018. come the other day I had a , left driver side rear and have no spare since I have run-flat tires. Found out run-flat tires cannot be repaired had to buy a new tire They have or had a spare in stock. took it into their dealership and they replaced it with in 3 hours. fantastic! later on had another flat on the same Tire. So I went back to the dealership only to have to leave it overnight. They called me the next day and told me it was ready for pickup. they also gave me a loaner car. More