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Fletcher Jones Audi
Chicago, IL
918 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 918 reviews
May 27, 2019
If you want to enjoy buying Audi ask for dexter We love working with Dexter he made buying our a6 very pleasant and enjoyable, had a lot of patience for us till we decided what would be our next new We love working with Dexter he made buying our a6 very pleasant and enjoyable, had a lot of patience for us till we decided what would be our next new car ...thanks Dexter More
by Nerko741
Employees Worked With
Dexter Gordon , Joey Lama
May 23, 2019
Terrible experience I had a terrible experience here. They offered me an offensively low amount for my trade it (compared to Kelly Blue Book value and offers from other d I had a terrible experience here. They offered me an offensively low amount for my trade it (compared to Kelly Blue Book value and offers from other dealers). Then, the sales manager would not answer my questions directly and talked around me like I was clueless. I will never go back there and would advise women to STAY AWAY! More
by SWKORF
Employees Worked With
Ron Streck
May 22, 2019
Professional, friendly and efficient! Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future!! More
by Charlie773
Employees Worked With
Arly Sellers
May 21, 2019
Picking up my car I was picking up my car after getting a new tire. Tim Mettile made it easy and seamless. Everyone is always very friendly and professional. I was picking up my car after getting a new tire. Tim Mettile made it easy and seamless. Everyone is always very friendly and professional. More
by jking
Employees Worked With
Tim Mettille
May 19, 2019
Friendly, knowledgeable dealership Everyone at Fletcher Jones was pleasant and made the process of buying a vehicle painless. They were knowledgeable and answered any questioned I had. Everyone at Fletcher Jones was pleasant and made the process of buying a vehicle painless. They were knowledgeable and answered any questioned I had. It was a pleasure to do business there and Lainie was exceptional. Lorenzo was helpful showing me where I needed to be when I arrived at the dealership. More
by Klan229
Employees Worked With
Brett in finance , Ron Streck, Lainie Schwartz
May 14, 2019
Professional Staff I was very impressed with the way I was treated at the dealership. Both Jessica And Zach we’re very helpful. They are extremely knowledgeable of the p I was very impressed with the way I was treated at the dealership. Both Jessica And Zach we’re very helpful. They are extremely knowledgeable of the product line and are willing to take the necessary time to answer questions. On both of my visits, I was greeted in the parking area by an employee who took me into the showroom area and notified my sales person of my arrival. I would highly recommend Fletcher Jones if you are in the market for an Audi. More
by Jamie08
Employees Worked With
Bret Anderson, Ron Streck, Jessica Grimmette
May 13, 2019
Wonderful service! Highly recommend! More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email to making our deal to driving off w/ our Audi Q7. I couldn't have expected a better experience. Thanks again, Dexter! More
by BritMathias
Employees Worked With
Dexter Gordon
May 12, 2019
Auto Service My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so imm My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so immediate service repairs and updates. More
by Bigpeter555
Employees Worked With
Tony Prusak
May 11, 2019
Great service department The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and wa The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and was kept informed during the process. The waiting area is very nice and spacious. My whole experience from start to finish was pleasant. More
by Ellie312
Employees Worked With
Servando Lopez
May 08, 2019
Service Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the proc Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the process very easy. More
by Mj
Employees Worked With
J Gotangco
