Fletcher Jones Audi

Gr8 customer service and very professional ambience. Lorenzo was a gr8 experienced sales representative. Helped understand the vehicle really good.well explained all questions with lot of patiience which Lorenzo was a gr8 experienced sales representative. Helped understand the vehicle really good.well explained all questions with lot of patiience which is really needed for great Customer service.. Thankyou for helping me get a car that I needed with my price point. Highly recommend. More

24000 Tim handled my service call fabulously. Classy guy. This is my best service call at Audi since purchase. Timing was good and all work was accomplished Tim handled my service call fabulously. Classy guy. This is my best service call at Audi since purchase. Timing was good and all work was accomplished More

2019 Audi Q5 I recently purchased an Audi Q5 with the help of Channing Greene at Fletcher Jones Audi. Channing and his team were exceptional and beyond helpful in I recently purchased an Audi Q5 with the help of Channing Greene at Fletcher Jones Audi. Channing and his team were exceptional and beyond helpful in this process. I would definitely recommend FJ Audi and Channing to all family and friends. More

Amazing experience!! Went to look at cars Saturday and got paired with the perfect person - Channing! He was so helpful and nice and not pushy at all!! Highly recommend a Went to look at cars Saturday and got paired with the perfect person - Channing! He was so helpful and nice and not pushy at all!! Highly recommend a visit and ask for him! More

Very attentive and efficient. The service staff was very attentive from the moment I drove my car into the service garage. They were thorough to explain what work was being done. The service staff was very attentive from the moment I drove my car into the service garage. They were thorough to explain what work was being done. I do wish they would slow down, though, when they talk to their customers. They understand cars and the work, but I would like to better comprehend what they are saying. Overall a fine experience. More

Best customer service! Got an appointment for service right away with a loaner. Showed up and they were attentive, professional and Tim greeted and snd told me exactly which Got an appointment for service right away with a loaner. Showed up and they were attentive, professional and Tim greeted and snd told me exactly which desk I should go to. The 2019 loaner was the same make, model and a year newer. The car was ready when they had told me it would be. In and out very quick. Love this place. We also ha e our two Mercedes services here; same great service. We had been taking our Audi to the Morton Grove facility. But, it seems to be very disorganized there. I was told I would have to wait a few weeks for a service appt if I wanted a loaner because they were in short supply. And, they said the exact same work I had done on the car at Fletcher Jones would take them for days. Fletcher Jones had it done in a day and a half More

Service Great customer service, comfortable lounge area and being treated well confirms this is an outstanding dealership. I would consider buying another A Great customer service, comfortable lounge area and being treated well confirms this is an outstanding dealership. I would consider buying another Audi at Fletcher Jones in the future. More

Quick and efficient I drove in without an appointment for a recall. It was taken care of quickly and efficiently. Fluids were topped up tire pressure was checked and the I drove in without an appointment for a recall. It was taken care of quickly and efficiently. Fluids were topped up tire pressure was checked and the car was washed. I was on my way. More

Five star customer service Excellent, expedient, courteous service. I am a satisfied customer and recommend highly this dealership, and that is the reason I enjoy owning and dri Excellent, expedient, courteous service. I am a satisfied customer and recommend highly this dealership, and that is the reason I enjoy owning and driving my Audi q3. More

Audi Service Very good service! Fast and I had the car back the same day. Appreciate the clean, nice new loaner as well! Would come back again! Very good service! Fast and I had the car back the same day. Appreciate the clean, nice new loaner as well! Would come back again! More