Fletcher Jones Audi

Annual Service and leather and paint repair for an Audi A7 My Audi A7 was serviced at Fletcher Jones in early August and I was helped by Gerardo. I switched from another service center and I am so pleased. G My Audi A7 was serviced at Fletcher Jones in early August and I was helped by Gerardo. I switched from another service center and I am so pleased. Gerardo went above and beyond. He arranged for the leather specialist to repair a large scratch in the leather seat and had the stain on the hood fixed as well. I did not want a loaner so Gerardo arranged my uber pick up as well. The cost for the repairs was reasonable and handled very quickly. I would recommend Fletcher Jones Audi and Gerardo! More

Pre road tip check up I wanted to make sure that brakes and tire were in good condition prior to many miles of mountain driving. Inspection was performed in a reasonable am I wanted to make sure that brakes and tire were in good condition prior to many miles of mountain driving. Inspection was performed in a reasonable amount of time while I waited. More

A4 service Drop my car off for routine maintenance and couple of other items. All was taken care of plus had a loaner during my car repairs. Great! Drop my car off for routine maintenance and couple of other items. All was taken care of plus had a loaner during my car repairs. Great! More

trim recall I arrived 20 minutes early for my appointment. I was in and out of the shop in just over an hour, including a car wash. Outstanding! I arrived 20 minutes early for my appointment. I was in and out of the shop in just over an hour, including a car wash. Outstanding! More

Purchase of a certified preowned Audi Q5 Ryan was a pleasure to deal with and the process was hassle free. Completing the purchase at the dealership was friendly and comfortable. Ryan made ev Ryan was a pleasure to deal with and the process was hassle free. Completing the purchase at the dealership was friendly and comfortable. Ryan made everything as easy as possible. More

Speedy service and knowlegable staff Took in our office Q7 for scheduled 30K inspection and service. Erick Lopez, Service Advisor, was very helpful in getting everything we needed done an Took in our office Q7 for scheduled 30K inspection and service. Erick Lopez, Service Advisor, was very helpful in getting everything we needed done and provided extraordinary service. He had arranged for a hired car so we did not miss a beat and after consulting with him on some extra maintenance work to be completed we had the Q7 back in less than 48 hrs. FJA has a great team at the Elston Service garage. From the porters, mechanics, service techs, to the comfy chairs and complementary coffee and snacks, they take an otherwise arduous process and convert it into a spa-like experience. Top marks all around! More

Very good. Very good experience. Good communication. Very comfortable waiting area. Very good experience. Good communication. Very comfortable waiting area. Very good experience. Good communication. Very comfortable waiting area. Very good experience. Good communication. Very comfortable waiting area. Very good experience. Good communication. Very comfortable waiting area. More

outstanding experience With no appointment, brought vehicle in with leaking tire that was promptly serviced. My service rep was very courteous, helpful and informative. Alwa With no appointment, brought vehicle in with leaking tire that was promptly serviced. My service rep was very courteous, helpful and informative. Always a great experience. More

An exceptional first experience The environment is beautiful, and everybody was friendly and attentive. Melinda Speer is a pleasure to work with. I felt fully accommodated and not pr The environment is beautiful, and everybody was friendly and attentive. Melinda Speer is a pleasure to work with. I felt fully accommodated and not pressured--a welcome departure from previous car-buying experiences. More

Gr8 customer service and very professional ambience. Lorenzo was a gr8 experienced sales representative. Helped understand the vehicle really good.well explained all questions with lot of patiience which Lorenzo was a gr8 experienced sales representative. Helped understand the vehicle really good.well explained all questions with lot of patiience which is really needed for great Customer service.. Thankyou for helping me get a car that I needed with my price point. Highly recommend. More