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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
January 11, 2020
Recall Maintenance Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped m Tim Mettille did a great job in my recent visit, which was primarily occasioned by a recall to address a front seat airbag issue on my A4. He helped me navigate the process and was particularly attentive to personal concerns such as avoiding scented products in the interior of the car. Overall a very fine service operation, which I believe is the core of any dealership’s relationship with its customers. More
by Markdavis
Employees Worked With
Tim Mettille
January 07, 2020
Excellent Customer Service Service agent, Tim Mettille was fantastic-great customer service! He updated me on my service throughout the day and explained everything in detail-Ve Service agent, Tim Mettille was fantastic-great customer service! He updated me on my service throughout the day and explained everything in detail-Very knowledgeable. More
by J.
Employees Worked With
Tim Mettille
January 02, 2020
New Car Happy with a new car purchase and the effort that the team went through to fit my needs and wants with the available inventory and jump through some h Happy with a new car purchase and the effort that the team went through to fit my needs and wants with the available inventory and jump through some hoops in order to make sure all my needs were met. Pete was a great sales person to deal with, he was upbeat, friendly, and knowledgeable and was able to keep us informed, comfortable, and engaged during the long process. Would recommend him to anyone looking to purchase in the future. More
by Rerzen
Employees Worked With
Pete Ojimba
December 30, 2019
Exceptional service and attention. I could not be more pleased or impressed with the personalized and attentive service which I received from Erick Lopez, Assistant Service Manager. He I could not be more pleased or impressed with the personalized and attentive service which I received from Erick Lopez, Assistant Service Manager. He listened to my service needs and repeated them back for confirmation, did followup reporting back of the findings, made additional recommendations and delivered the car back on time having fulfilled all of the service requirements. Excellent customer service. More
by Robert
Employees Worked With
Erick Lopez
December 26, 2019
Yes Excellent experience and enjoyed working with your rep. Comfortable lounge and quite peaceful atmosphere. Parts sept was Also very helpful. Thanks and happy New Years. rep. Comfortable lounge and quite peaceful atmosphere. Parts sept was Also very helpful. Thanks and happy New Years. More
by Doug
Employees Worked With
Parts, Tim Mettille
December 25, 2019
Excellent communication from Servando Lopez; timely completion of work. I appreciated that Fletcher-Jones matched the lower price quoted by Costco for replacem communication from Servando Lopez; timely completion of work. I appreciated that Fletcher-Jones matched the lower price quoted by Costco for replacement of my tires. More
by psporn
Employees Worked With
Servando Lopez
December 22, 2019
My experience in the service department was amazing, I would highly recommend to everyone. They took my car found the problem and had it back in no time. would highly recommend to everyone. They took my car found the problem and had it back in no time. More
by hairbase
Employees Worked With
Tim Mettille
December 17, 2019
First Audi Ravinder, made my car buying experience fun, and enjoyable. He was very helpful in helping us find the options that we wanted, he is good listener too Ravinder, made my car buying experience fun, and enjoyable. He was very helpful in helping us find the options that we wanted, he is good listener too. I would highly recommend Ravinder, to anyone is who is looking to buy new or used car, you will not be disappointed . Thank you Ravinder for the " Thank you" card. More
by trevino_roel
Employees Worked With
Ravinder Dhiman
December 09, 2019
Channing was fantastic! We came to Fletcher Jones and did not know what to expect. We were there with our kids. Channing made us feel very at ease and made the entire proce We came to Fletcher Jones and did not know what to expect. We were there with our kids. Channing made us feel very at ease and made the entire process very painless. Channing and Fletcher Jones have a customer for life! More
by jokatz2
Employees Worked With
Channing Greene
