Audi Chicago

I have been buying care from 30 years and I have to say that the guys at Audi Chicago were the best! They were honest!! Easy to communicate with and went out of their way to give me details photos video of that the guys at Audi Chicago were the best! They were honest!! Easy to communicate with and went out of their way to give me details photos video of the car bc I was buying from California. Even in Finance ther was no pressure selling or upselling just straightforward deal.. I was SO happy! Charles my salesman was incredible and Nolan the manager was great too! Highly recommend this dealership ! More

Absolutely thrilled with my experience! James Brooks was incredible - he prepared the exact Audi model I wanted, kept me updated throughout, and made the whole process seamless. Highly reco James Brooks was incredible - he prepared the exact Audi model I wanted, kept me updated throughout, and made the whole process seamless. Highly recommend! More

I’ve been coming to this Audi Dealer for 1. 5 year. Everyone has been respectful and kind. Very knowledgeable crew. The location is good. 5 year. Everyone has been respectful and kind. Very knowledgeable crew. The location is good. More

First time visiting this Audi Service Center in Chicago and I was truly impressed! From the moment I walked in, the staff was welcoming and professional. The whole experience was smooth, efficient, and str and I was truly impressed! From the moment I walked in, the staff was welcoming and professional. The whole experience was smooth, efficient, and stress-free. You can really feel the quality of service that matches the Audi brand. Highly recommend this service center More

We had a great experience at Audi Chicago. We visited a few times—from just browsing to test drives to final selection—and each time the staff, especially Linden, was helpful, friendly, and ac We visited a few times—from just browsing to test drives to final selection—and each time the staff, especially Linden, was helpful, friendly, and accommodating. More

I noticed a loose skid plate under my car early in the morning. I contact the service department straight away. They were able to get me in later that day for a repiar. Daniel the service agent kindly upd morning. I contact the service department straight away. They were able to get me in later that day for a repiar. Daniel the service agent kindly updated me in a timely manner and I had my car back that afternoon. A multi-point inspection was performed and I additionally had my HVAC cleaned and serviced. It was an unexpected day but thankful for the exceptional serivce. More

Excellent communication from the service team throughout the process. Thank you to the whole team! the process. Thank you to the whole team! More

The dealership originally acknowledged the damage to my steering wheel and took responsibility for it, but the repair was poor from the start. Now the repair is failing, and the wheel looks worse. What steering wheel and took responsibility for it, but the repair was poor from the start. Now the repair is failing, and the wheel looks worse. What should concern other customers is the complete lack of accountability. When I reached back out, I was told they are now owned by AutoNation and are not responsible for anything previously done. That response raises serious concerns about how they stand behind their work and how they treat customers once a problem comes up. If a dealership can admit fault, perform a subpar repair, and then later deny responsibility, that says a lot about their commitment to customer service. I would be very cautious about trusting them to make things right if something goes wrong. More